Victoria Herrera
Auburn,WA
Summary
Talented Floral Designer accustomed to overseeing and executing unique creations, including bouquets, corsages and arrangements. Highly communicative employee with expertise helping customers execute floral visions. Responsible Cashier proficient in handling money and restocking merchandise. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Volunteer with expert communication and people skills. Excels when working within a team and alone.
Overview
4
4
years of professional experience
Work History
Floral Asistent
QFC
Seattle , WA
01.2019 - Current
- Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers with special services, account updates and promotional options.
Courtesy Clerk
QFC
Seattle , WA
04.2018 - 01.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Education
No Degree -
South Seattle Community College
Seattle, WAHigh School Diploma -
Evergreen Highschool
Seattle WA06.2019
Skills
- Floral shop assistance
- Order placement
- Creative merchandising and display
- Client meetings
- Problem Solving
- Multitasking
- Team Player
- Customer Service
References
Deslyn Hamon. Temporary employer. (512)-653-8938
Eliza Davison. Planned Parenthood facilitator elizadavison@ppgnhi.org. (206)-713-0244
Marilyn Bullchild. Supervisor at QFC. (206)-250-8642
Timeline
Floral Asistent
QFC
01.2019 - Current
Courtesy Clerk
QFC
04.2018 - 01.2019
No Degree -
South Seattle Community College
High School Diploma -
Evergreen Highschool
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