Victoria Higgins
2006 Kentucky St Apt 29 Bakersfield,CA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills honed at Denny's Restaurant. Expert in cash handling and guest engagement, consistently ensuring quality control and performance improvement. Recognized for training new staff and enhancing dining experiences through effective communication and collaboration with kitchen teams.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Dennys Restaurant
All Locations
02.2019 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables and ensured timely food and drink delivery.
- Collaborated with kitchen staff to address special requests and dietary restrictions.
- Trained new servers on menu knowledge and best practices for guest interaction.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA05.2015
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
Memory retention
Cleanliness standards
Customer service
Quality control
Performance improvement
Cash management
Shift management
Languages
Latin
Native or Bilingual
Additional Information
References
Aries matthias (boss) for dennys
661-484-1401
Shenna hopkins (boss)
661-229-3281
Timeline
Server
Dennys Restaurant
02.2019 - Current
High School Diploma -
East Bakersfield High School