Victoria Hilbert
Sutton
Summary
Detail-oriented Quality Assurance Specialist known for strong problem-solving and time management skills. Experience in home health service quality audits and regulatory compliance drives continuous improvement in patient care standards.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist
Aegis Home Health
Casper
10.2022 - Current
- Conducted comprehensive quality and compliance audits of home health services, identifying areas for improvement.
- Ensured regulatory compliance across all operational activities, minimizing risks and enhancing service quality.
- Educated management and staff on QA standards, fostering a culture of quality awareness and accountability.
- Maintained knowledge of current industry developments and regulatory requirements for quality assurance purposes.
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Registered Nurse
Aegis Home Health
Mesa
04.2015 - 10.2022
- Delivered in-home care to patients, performing assessments, educating on health management, and providing medication management, wound care, and catheter care.
- Facilitated communication between patients, caregivers, and interdisciplinary homecare team to ensure coordinated and effective care.
- Managed patient care by coordinating visits and schedules through communication with doctors, interdisciplinary teams, and families.
- Documented timely and thoroughly via the EMR
- Time management skills to efficiently and effectively meet patient needs with quality care
Education
Associate of Science - Nursing
Casper College
Casper, WY05-2012
Skills
- Regulatory compliance
- Quality audits
- Quality improvement
- Healthcare documentation
- Attention to detail
- Problem solving
- Time management
- Effective communication
Timeline
Quality Assurance Specialist
Aegis Home Health
10.2022 - Current
Registered Nurse
Aegis Home Health
04.2015 - 10.2022
Associate of Science - Nursing
Casper College