VICTORIA HUDGENS
Portland,US
Summary
Working in a customer service setting for the last five years has given me the tools necessary to excel in this area. These opportunities have taught me to be efficient in product sales support, communication, building customer relationships and problem solving.
Overview
7
7
years of professional experience
Work History
Account Manager
Kloeckner Metals
03.2023 - Current
- Process timely and accurate orders in accordance with customer needs.
- Build and maintain strong long - term client relationships.
- Coordinate with leadership and other departments to ensure optimum lead times and proper inventory.
- Prepare reports on account status.
- Develop new business with existing customers and strive to continually meet their needs.
Customer service support
Permobil Inc
04.2019 - 03.2023
- Provide customer service support for dealerships and vendors
- Build relationships with dealerships and vendors
- Process phone/faxed and emailed purchase orders, quotes and customer inquiries
- Make changes/additions to existing quotes and work orders when needed
- Coordinate shipping of products
- Compile end of day data report of production numbers and tasks completed by the department
- Maintain strong communication with dealerships, vendors, co-workers, other departments and management
- Work overtime when necessary to stay up to date on purchase orders, quotes and customer inquiries.
Sales Associate
Sherwin-Williams Paint Store
09.2017 - 04.2019
- Mixed and matched paints to the specifications of the customer
- Sold a variety of products to contractors and provided instruction on how to use them properly
- Unboxed new merchandise and restocked shelves in organized arrangements to promote items
- Suggested the best merchandise based on the needs and desires of the customer
- Provide product information to customers
- Build and maintain relationships with returning contractors/customers.
Education
High School -
Wilson Central High School
Lebanon, TN01.2016
Skills
- Customer service
- Relationship development
- Problem solving
- Product sales expertise
- Sales support
- Telephone sales
- File/records maintenance
- Reports generation and analysis
- Excellent communication
- Time management skills
- Customer needs assessment
- Quick learner
- Client-focused
- Multi-Task Management
- Customer Relationship Management
- Microsoft Excel
- Teamwork
- Account management
Timeline
Account Manager
Kloeckner Metals
03.2023 - Current
Customer service support
Permobil Inc
04.2019 - 03.2023
Sales Associate
Sherwin-Williams Paint Store
09.2017 - 04.2019
High School -
Wilson Central High School
Similar Profiles
Daniel Tucker JrDaniel Tucker Jr
Welder Quality Control (Tesla Parts) at Kloeckner MetalsWelder Quality Control (Tesla Parts) at Kloeckner Metals
Micheal OakleyMicheal Oakley
Crane Operator at Kloeckner MetalsCrane Operator at Kloeckner Metals
Brian FloryBrian Flory
Assistant Traffic Manager at Kloeckner MetalsAssistant Traffic Manager at Kloeckner Metals
Michael HoekstraMichael Hoekstra
Production Supervisor / Logistics Clerk / Inventory Control Manager / Quality Assurance Manager at Kloeckner Metals USAProduction Supervisor / Logistics Clerk / Inventory Control Manager / Quality Assurance Manager at Kloeckner Metals USA
William SmithWilliam Smith
Multnomah County Coordinated Access Specialist at 211InfoMultnomah County Coordinated Access Specialist at 211Info