Victoria Hull
Punta Gorda,FL
Summary
Experienced and self-motivated individual bringing forth valuable industry experience, results oriented with a proven track record of working collaboratively with team members/coworkers to achieve goals. Experience in Culinary settings, Beverage and
Hospitality, retail and adept at effectively managing all operations, if need be.
Overview
9
9
years of professional experience
Work History
Server
Masters Club
Myrtle Beach, SC
04.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Bussed and reset tables to keep work areas clean
- Assisted in training new hires, providing guidance on standards and best practices
Server, Bartender, Host, S.A., Prep, Line Cook
Red Lobster
Mechanicsburg, PA
03.2016 - 04.2024
- Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way
- Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory
- Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests
- Recommended the restaurant's food menu to bar guests
- Demonstrated leadership skills through interviewing and training new staff
- Maintained a clean and organized bar area
- Meticulously followed legal and sanitation policies, maintaining an A grading throughout my employment
- Showed multitasking skills while dealing with various situations and 2,000+ weekly customers
- Maintains dining ambiance with an enthusiastic attitude
- Transmits orders to bar(while serving) and kitchen by recording the guest's choices and identifying special dietary needs and special requests
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations
- Prepared meals efficiently under time constraints for timely service during peak hours
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation
- Contact: James McCabe - GM - (717) 763-1760
Sales Associate
Ashley Furniture Homestore
Harrisburg, PA
08.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
- Maintain knowledge of all vendor products, pricing, options, finishes, details
- Provide knowledge of merchandise to customers, explaining complex features and differences between merchandise and providing purchasing advice to customers
- Serve customers by selling products, (mattresses, in home furniture, etc.)
- Exceed monthly quarterly and monthly sales goals
- Provide superior and knowledgeable customer service
- Maintained and updated customer information including contact information
- Maintained knowledge of ongoing sales and promotions
- Contact: Justin Thompson GM - (717) 324-1501
Education
Certified Nursing Assistant - Nursing
Harrisburg Area Community College
Harrisburg, PA05.2018
High School Diploma -
Red Land High School
Newberry, PA05.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Sales expertise
- Team collaboration
- Sales techniques
- Order accuracy
- Food safety practices
- Table bussing
- Suggestive selling
- Allergy awareness
- Beverage preparation
- Tableside etiquette
- Food sales and promotion
- Guest seating
- Ordering procedures
- Food station setup
- Menu presentation
Timeline
Server
Masters Club
04.2024 - 12.2024
Sales Associate
Ashley Furniture Homestore
08.2021 - 03.2022
Server, Bartender, Host, S.A., Prep, Line Cook
Red Lobster
03.2016 - 04.2024
Certified Nursing Assistant - Nursing
Harrisburg Area Community College
High School Diploma -
Red Land High School