Victoria Huyhua
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
12
12
years of professional experience
Work History
Server Trainer
Brio Tuscan Grille
05.2016 - 02.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Served and made regulars to forge connections with all of the customers that came into the restaurant.
Server
T.G.I. FRIDAY'S - Bar & Restaurant
01.2012 - 03.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
T.G.I. FRIDAY'S - Bar & Restaurant
08.2008 - 11.2011
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Jefferson Township High School
Oak Ridge, NJ06.2008
Skills
- Team Member Training
- Food Quality Standards
- New Employee Mentoring
- Team Player
- Multitasking
- Good in high stress situations
- Fast Learner
- Punctual
Timeline
Server Trainer
Brio Tuscan Grille
05.2016 - 02.2020
Server
T.G.I. FRIDAY'S - Bar & Restaurant
01.2012 - 03.2015
Server
T.G.I. FRIDAY'S - Bar & Restaurant
08.2008 - 11.2011
High School Diploma -
Jefferson Township High School
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