Summary
Overview
Work History
Skills
Timeline
Generic

Victoria Jacinto

Dallas,TX

Summary

Hardworking and dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success for over 10 years. Talented in customer service, offering exceptional organizational and interpersonal skills, some computer skills, and a wide range of other service qualities. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations.

Overview

15
15
years of professional experience

Work History

Engineering and Facilities Technician

Target
Denton, TX
06.2022 - Current

•Performed repairs on equipment to maintain optimal production levels.
•Consulted with managers to discuss major repairs to building operating systems
•Support Maintenance Technicians in performing mechanical preventative and corrective maintenance throughout the facility, such as servicing and repair of hand tools and minor floor machines.
•Act as a Qualified Electrical Assistant for electrical safety processes.
•Support maintenance personnel in installation/removal of assorted items of equipment throughout the facility.
•Evaluate and inspect the interior/exterior of the facility to determine general upkeep or repair requirements.
•Change PIT (Powered Industrial Truck) batteries, perform preventative and corrective maintenance on batteries, keep battery equipment clean and painted, keep battery-changing records, and turn in records at shift end.

And more

Warehouse Worker

Target
Denton, TX
07.2021 - 12.2022

Monitored work areas for cleanliness and functionality and removed obstacles for safety. Used pallet jacks to move items to and from warehouse locations. Moved large and bulky items manually, with RC's, pallet jacks or forklifts. Recognized defective material or damaged packages and reported issues to management. Packed and labeled merchandise to prepare for loading and shipment to customers.

Assistant Manager - Grocery, Bulk & Dairy

Natural Grocers
Tyler, TX
10.2019 - 07.2021

Unloaded and received incoming products off of the trucks, moved boxes to staging area, sorted items and transported to final storage locations as well recognized and reported defective material and equipment. Took inventory of store product, reordered and maintain adequate stock. Kept customer and food preparation areas clean and well-organized. Completed opening, closing and shift change tasks by following company guidelines. Counted and balanced cashier drawers.

Bank Teller

Arvest Bank
Muskogee , OK
02.2019 - 10.2019

Conducted special service and account transactions for customers, including ordering checks and closing accounts. Counted as much as $20,000 - +$50,000 in daily funds with manual and machine-assisted methods.

Soldering & Brazing

Trane
Tyler, TX
01.2018 - 11.2018

HVAC products. Soldering and Brazing different metal pieces together were my duties. Meeting quotas of 1,000 finished parts parts per day.
Efficient in my job, followed all safety protocols, and kept my station in perfect order.

Barista, Shift Lead

Starbucks
Sacramento, CA
07.2010 - 10.2017

Stocked, cleaned, conducted cashier responsibilities, operated Drive-Thru, prepared food, made drinks and took out garbage. Counted orders, made sure store was running efficiently during shift hours, made sure coworkers had adequate supplies to do their duties. Earned Partner of the Quarter Award and was offered the shift manager position.

Skills

  • Exceptional multi-tasker
  • Strong organizational skills
  • Reliable
  • Child care
  • Maintenance
  • Front Desk
  • Night Auditor ( Super 8 Hotel )
  • Large cash/check deposits expert
  • Telephone inquiries specialist
  • Customer service expert
  • Adaptive team player
  • Opening/closing procedures
  • Detail oriented

Timeline

Engineering and Facilities Technician

Target
06.2022 - Current

Warehouse Worker

Target
07.2021 - 12.2022

Assistant Manager - Grocery, Bulk & Dairy

Natural Grocers
10.2019 - 07.2021

Bank Teller

Arvest Bank
02.2019 - 10.2019

Soldering & Brazing

Trane
01.2018 - 11.2018

Barista, Shift Lead

Starbucks
07.2010 - 10.2017
Victoria Jacinto