Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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VICTORIA JOHNSON

Summary

Customer-focused, visionary-thinking Retail Manager with over 3 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with excell. Self motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.

Overview

8
8
years of professional experience

Work History

Retail Sales Manager

THE ROOM BEAUTY SHOP
02.2023 - Current
  • Boosted sales performance by implementing effective visual merchandising and store layouts.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.

Eyewear Consultant

QUAY AUSTRALIA
06.2023 - 01.2024
  • Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
  • Assisted in the development of marketing materials and promotions to attract new customers and drive sales.
  • Enhanced sales performance by building strong rapport with clients and understanding their specific eyewear requirements.

Cosmetic Beauty Advisor

Beauty Creations Salon & Spa
01.2022 - 09.2022
  • Performed makeup applications for various events, resulting in satisfied clients and repeat business.
  • Collaborated with team members to improve store performance, maintaining a professional and welcoming atmosphere for customers.
  • Conducted workshops on makeup trends and best practices, attracting more clients to the store.

Front Desk Attendant

INTERCONTINENTAL HOTEL
04.2020 - 10.2020
  • Managed reservation system, maintaining accurate room availability and booking information.
  • Facilitated smooth communication between departments to address guest needs effectively.
  • Handled cash transactions accurately, balancing daily accounts for financial accuracy.

Retail Sales Associate

MACY'S
11.2019 - 02.2020
  • Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.
  • Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.

Crew member

MCDONALDS
02.2016 - 07.2018
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Bachelor of Arts in Business Administration, Marketing -

California State University, Fullerton
Fullerton, CA
06.2025

Associate In Business Administration -

Citrus College
Glendora, CA
06.2022

Skills

  • Bilingual
  • Business knowledge
  • Market Understanding
  • Product Promotions
  • Pricing Strategies
  • Financial Reporting

Languages

Spanish
Full Professional

Timeline

Eyewear Consultant

QUAY AUSTRALIA
06.2023 - 01.2024

Retail Sales Manager

THE ROOM BEAUTY SHOP
02.2023 - Current

Cosmetic Beauty Advisor

Beauty Creations Salon & Spa
01.2022 - 09.2022

Front Desk Attendant

INTERCONTINENTAL HOTEL
04.2020 - 10.2020

Retail Sales Associate

MACY'S
11.2019 - 02.2020

Crew member

MCDONALDS
02.2016 - 07.2018

Bachelor of Arts in Business Administration, Marketing -

California State University, Fullerton

Associate In Business Administration -

Citrus College

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VICTORIA JOHNSON