Victoria Jones
Orlando,FL
Summary
Hello! I am Vickie, and I’m a highly-motivated employee with a desire to take on new challenges. I have a strong work ethic, a creative mind, and exceptional interpersonal skills. I’m adept at working effectively unsupervised and quickly mastering new talents! I can't wait to meet you!
Overview
3
3
years of professional experience
Work History
Game Master
LockBusters Escape Rooms
Orlando, FL
12.2024 - Current
- Running escape rooms efficiently and taking groups swiftly in and out of rooms.
- Resetting rooms, handling cash and card transactions, opening and closing the store to be ready for customers.
- Handling phone calls and upselling other rooms with discounts.
Bartender
Epic Axe Throwing
Orlando, FL
12.2024 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Greeted guests and got them set up for axe throwing and consistently try to upsell the featured drinks.
FOH Team Ambassador/Barista
Jeff’s Bagel Run
Orlando, FL
04.2024 - 10.2024
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained accurate records of sales transactions for end-of-day reports.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Greeted customers upon arrival in the dining area.
- Assisted with unloading deliveries from suppliers into storage areas.
Team Lead, Game Host
The Escape Hatch
Orlando, FL
08.2023 - 04.2024
- Greeting guests and helped them create bookings while engaging in fun banter to make their experience the best it could be.
- Leading other game masters during the day and in setting up and shutting down the store.
- Manage game room operations, assisting guests with game flow and operation.
- Played costumes characters for different experiences.
- Built relationships with guests and created welcoming and warm environment that promoted future visits.
Server/Cashier
Flippers Pizzeria
Orlando, FL
07.2022 - 05.2023
- Attending to several tables at once while sorting pick up and delivery orders.
- Helping the kitchen create and package salads, sandwiches, and extras.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Created tests, exercises and role-plays for new trainees to verify competency.
Education
Cosmetology License - Hair Cutting And Coloring
Paul Mitchell The School - Orlando, FL
Orlando, FL05-2025
High School Diploma -
Colonial Highschool
05.2020
Skills
- Hair styling and coloring
- Upselling
- Leadership
- Retail Sales
- Phone Etiquette
- Barista Experience
- Bartender Experience
- Customer Service
- Game Announcements
- Cleaning Experience
- Food Safety
- Teamwork and Collaboration
- Decision Making
- Cash & Credit card transactions
- Advanced POS (Point of sale) Systems
Additional Information
- US Citizen authorized to work in the US for any employer
- * Not every job is listed, only the ones that I felt best suited this application
Timeline
Game Master
LockBusters Escape Rooms
12.2024 - Current
Bartender
Epic Axe Throwing
12.2024 - Current
FOH Team Ambassador/Barista
Jeff’s Bagel Run
04.2024 - 10.2024
Team Lead, Game Host
The Escape Hatch
08.2023 - 04.2024
Server/Cashier
Flippers Pizzeria
07.2022 - 05.2023
Cosmetology License - Hair Cutting And Coloring
Paul Mitchell The School - Orlando, FL
High School Diploma -
Colonial Highschool
Similar Profiles
Jonas FrancaJonas Franca
Shift Supervisor at Lockbusters Escape GameShift Supervisor at Lockbusters Escape Game
Ciara (Max) DownwardCiara (Max) Downward
Customer Service Representative at Crunch Time! Wreck Rooms/Escape RoomsCustomer Service Representative at Crunch Time! Wreck Rooms/Escape Rooms
Reese WardReese Ward
Game Master at Codebuster Escape RoomsGame Master at Codebuster Escape Rooms