Victoria Jones
Everett,WA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Also, I am dedicated with strong sense of responsibility and punctuality.. who is committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Driver
AXC Logistics
Burlington, WA
03.2026 - Current
- Operated delivery vehicles efficiently to ensure timely transportation of goods.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety compliance.
- Assisted in loading and unloading cargo, ensuring secure transport of materials.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Warehouse Associate
Amazon
Arlington, WA
09.2025 - 03.2026
- Operated material handling equipment to transport goods efficiently within warehouse.
- Assisted in inventory management by organizing and labeling stock items accurately.
- Maintained cleanliness and safety standards throughout work area to ensure compliance.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Advocate Member Service Representative
Catholic Community Services
Seattle, WA
03.2024 - 03.2025
- Provided accurate information to members regarding services and programs available through organization.
- Assisted clients with navigating application processes for various community resources.
- Maintained up-to-date knowledge of organizational policies and procedures to support members effectively.
- Documented client interactions systematically to ensure continuity of care and service delivery.
- Proactively identified potential issues affecting clients, working diligently to resolve them before escalation became necessary.
- Developed rapport with diverse clientele by demonstrating empathy and understanding during difficult situations.
- Assisted new hires in navigating their roles, contributing to a supportive work environment for all staff members.
- Reached resolution targets consistently by utilizing advanced negotiation skills during challenging conversations.
- Maintained detailed records of customer interactions, ensuring accurate data collection and analysis for future reference.
- Utilized customer feedback to identify areas for improvement in service delivery, driving continuous growth.
Education
High School Diploma -
Treadwell High School
Memphis, TN05.2009
Skills
- Time management
- Valid Driver's license
- Customer service
- Problem-solving
- Defensive driving
- Vehicle inspection
- Basic vehicle repairs
- Attention to details
- Verbal and written communication
- Multitasking
- Critical thinking
- Active listening
- Analytical thinking
- Team collaboration
Timeline
Driver
AXC Logistics
03.2026 - Current
Warehouse Associate
Amazon
09.2025 - 03.2026
Advocate Member Service Representative
Catholic Community Services
03.2024 - 03.2025
High School Diploma -
Treadwell High School