Summary
Overview
Work History
Education
Skills
Certifications and requirements
Relevant experience
Timeline
Generic

Victoria Knight

Middletown,PA

Summary

Enthusiastic and dedicated professional with a strong foundation in customer service and a passion for the travel industry, seeking a flight attendant position. Adept at ensuring passenger safety and comfort, with excellent communication skills and the ability to adapt to dynamic environments.

Overview

3
3
years of professional experience

Work History

Supervisor

UPS
Middletown
11.2022 - Current
  • Led a team of [number] employees, overseeing daily operations and ensuring high standards of customer service
  • Conducted training and development sessions to enhance team performance and compliance with company policies
  • Implemented strategies to improve workflow efficiency and customer satisfaction, resulting in a [percentage]% increase in positive feedback
  • Managed scheduling, conflict resolution, and performance evaluations, fostering a collaborative and productive work environment.

Bartender

HopYard
Middletown
08.2021 - 11.2022
  • Provided exceptional service to patrons in a busy bar environment, crafting cocktails and managing a high volume of drink orders
  • Maintained a clean and organized bar area, ensuring compliance with health and safety regulations
  • Developed strong interpersonal skills by engaging with customers, handling diverse requests, and resolving any issues that arose
  • Trained new staff on bar procedures and customer service techniques, contributing to a more efficient and cohesive team.

Education

High School Diploma -

Pine Bush High School
Pine Bush
06.2021

Skills

  • Customer Service Excellence
  • Communication
  • Safety and Compliance
  • Adaptability
  • Cultural Sensitivity

Certifications and requirements

  • Valid US Passport: In possession of a valid US Passport with applicable VISAs.
  • Work Authorization: Authorized to work in the US.
  • Physical Requirements: Meet the height requirements (5 ft. 7)
  • Relocation: Willing and able to relocate/commute to assigned domicile.

Relevant experience

  • Delivered exceptional customer service in a fast-paced environment, resolving inquiries and issues promptly.
  • Maintained a professional demeanor while managing multiple tasks, including handling customer complaints and processing transactions.
  • Achieved recognition for outstanding performance in customer satisfaction and teamwork

Timeline

Supervisor

UPS
11.2022 - Current

Bartender

HopYard
08.2021 - 11.2022

High School Diploma -

Pine Bush High School

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Victoria Knight