Victoria Kolanko
Glenview ,Illinois
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong technology background. Promoted boutiques online and on social media platforms.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Hostess
Johnny's Kitchen And Tap
11.2022 - 05.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
No Degree -
Glenbrook South High School
Glenview05.2025
Skills
- Daily Cash Management
- Guest Inquiries
- Computer Proficiency
- Blog Posts
- Presentation Delivery
- Multi-Media Communication
- Market Planning and Execution
- Product Launching
- Sales and Marketing Methods
- Brand Representation
- Coordination
Languages
Polish
Native or Bilingual
Timeline
Barista
Starbucks
08.2023 - Current
Hostess
Johnny's Kitchen And Tap
11.2022 - 05.2023
No Degree -
Glenbrook South High School
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Walter GrayWalter Gray
Lead Sales Associate at CuraleafLead Sales Associate at Curaleaf