Victoria Koon
Leitchfield,KY
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Orthopedic Office Manager
Ohio County Healthcare
11.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Orthopedic Office Supervisor
Ohio County Healthcare
11.2022 - 11.2023
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Enhanced staff productivity with consistent performance evaluations and regular feedback.
Orthopedic Extender
Ohio County Healthcare
10.2016 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proving great patient care.
Radiology Technician
Twin Lakes Regional Medical Center
02.2022 - 11.2022
- Demonstrated technical expertise with various imaging modalities, including X-ray, Fluoroscopy and Dexa scans,
- Assisted in training new radiology technicians, sharing knowledge of best practices and departmental procedures.
- Maintained high-quality images by regularly calibrating and adjusting radiologic equipment, ensuring optimal performance.
Radiology Technician
Ohio County Healthcare
03.2012 - 09.2016
- Demonstrated technical expertise with various imaging modalities, including X-ray, CT scan and fluoroscopy.
- Provided compassionate care during difficult procedures such as biopsies or injections to ease patient anxiety levels.
- Assisted in training new radiology technicians, sharing knowledge of best practices and departmental procedures.
- Collaborated with a diverse team of healthcare professionals, contributing to a cohesive and efficient work environment.
Education
Bachelor of Science - Healthcare Administration
Western Kentucky University
Bowling Green, KY05-2025
Associate of Applied Science - Radiology
Owensboro Community And Technical College
Owensboro, KY05-2010
Associate of Science -
Owensboro Community And Technical College
Owensboro, KY05-2010
High School Diploma -
Apollo High School
Owensboro05-2006
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Scheduling coordination
- Staff management
- Staff hiring
- Employee training
- Training and coaching
- Workflow optimization
- Project management
- Performance improvement
Certification
Registered Orthopedic Technologist
Fracture Immobilization Workshop Instructor
Timeline
Orthopedic Office Manager
Ohio County Healthcare
11.2023 - Current
Orthopedic Office Supervisor
Ohio County Healthcare
11.2022 - 11.2023
Radiology Technician
Twin Lakes Regional Medical Center
02.2022 - 11.2022
Orthopedic Extender
Ohio County Healthcare
10.2016 - 11.2023
Radiology Technician
Ohio County Healthcare
03.2012 - 09.2016
Bachelor of Science - Healthcare Administration
Western Kentucky University
Associate of Applied Science - Radiology
Owensboro Community And Technical College
Associate of Science -
Owensboro Community And Technical College
High School Diploma -
Apollo High School