Victoria Langley
Beaumont,TX
Summary
Proven track record in delivering exceptional customer service and handling cash transactions accurately, demonstrated across roles at Temptations and Hooters. Excelled in high-pressure environments, showcasing strong work ethic and multitasking abilities. Achieved efficient workflow and positive guest experiences through collaboration and focused attention to detail.
Overview
8
8
years of professional experience
Work History
Server
Temptations
Beaumont, TX
04.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waitress
Hooters
Beaumont, TX
02.2018 - 04.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Carhop
Sonic
01.2017 - 12.2017
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Bachelor Of Social Work - Family And Community Services
Lamar University
Beaumont, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Temptations
04.2018 - Current
Waitress
Hooters
02.2018 - 04.2019
Carhop
Sonic
01.2017 - 12.2017
Bachelor Of Social Work - Family And Community Services
Lamar University