Victoria L. Dixon
Roxbury,MA
Summary
Results-driven Community Support Worker with a strong foundation in medical staff credentialing and administration, recognized for enhancing operational efficiencies. Expertise in compliance management and patient advocacy has led to significant improvements in service delivery. Committed to fostering community well-being through effective program implementation and stakeholder engagement.
Overview
18
18
years of professional experience
Work History
Community Support Provider/Recovery Life Coach
Uplift Behavioral Health
07.2024 - Current
- Paraprofessional provide talk therapy
- Provide outreach and support services encouraging clients to utilize clinical treatment services and other supports as needed
Executive Director
Promised Victory Ministries
Boston, MA
06.2021 - Current
- Oversee all ministry programs
- Create calendar of outreach and services
- Direct youth creative arts
- Direct and choreograph dance ministry
- Point of contact for all networking and outreach
- Teacher
Supervisor-Medical Staff Office
Carney Hospital
Dorchester, MA
01.2022 - 12.2023
- Medical staff lead point of contact
- Managed medical staff office projects
- Oversee medical staff office operations
- Created effective processes post-pandemic
- Prepared plan for Joint Commission survey
- Process Initial and Reappointment applications
- Coordinated with President, Chief of Nursing, and Chief Medical Officer.
- Ensured flawless Joint Commission Survey results with zero findings.
Credentialing Coordinator
Carney Hospital
Dorchester, MA
11.2021 - 01.2022
- Processed monthly initial and reappointment files
- Entered monthly provider privileges
- Attend monthly credentials committee meeting and record minutes
- FPPE/OPPE processes
- Process affiliation verifications
- Assistant department supervisor as needed
Credentialing Coordinator
New England Baptist Hospital
Boston, MA
11.2017 - 02.2020
- Audit all monthly initial and reappointment files
- Enter monthly privileges in CACTUS
- Submit and track all provider CORI reports
- Complete affiliation verifications
- General administrative duties
- Data entry
- NPDB access
- NCQA & Joint Commission knowledge
Medical Staff Coordinator
Dana Farber Cancer Institute
Boston, MA
10.2012 - 06.2017
- Manage initial and reappointment credentialing processes
- Primary source verifications
- CORI background check
- Complete all affiliation verification requests
Credentialing Coordinator
Dorchester House Multi-Service Center
Dorchester, MA
12.2006 - 10.2012
- Maintain provider credentialing and privileging
- Provider enrollment
Education
Certified Life Coach -
New Skills Academy
03.2021
Theology Dance - year 1
Eagles International Training Institute
11.2015
Diploma -
Boston High School
Boston, MA01.1999
Certificate of completion -
Computer Learning Center
Somerville, MA01.1993
Skills
- Medical staff credentialing
- Office administration
- Joint Commission accreditation knowledge
- NCQA accreditation knowledge
- MS Office programs
- Outlook Calendar
- Lotus Notes
- Symed
- Epic
- MSOW
- Verity
- Typing 70WPM
- General office support
- Project management
- Ability to multi-task
- Work independently
- Work in a group setting
- Problem solving & resolution
References
Furnished Upon Request
Timeline
Community Support Provider/Recovery Life Coach
Uplift Behavioral Health
07.2024 - Current
Supervisor-Medical Staff Office
Carney Hospital
01.2022 - 12.2023
Credentialing Coordinator
Carney Hospital
11.2021 - 01.2022
Executive Director
Promised Victory Ministries
06.2021 - Current
Credentialing Coordinator
New England Baptist Hospital
11.2017 - 02.2020
Medical Staff Coordinator
Dana Farber Cancer Institute
10.2012 - 06.2017
Credentialing Coordinator
Dorchester House Multi-Service Center
12.2006 - 10.2012
Certified Life Coach -
New Skills Academy
Theology Dance - year 1
Eagles International Training Institute
Diploma -
Boston High School
Certificate of completion -
Computer Learning Center