
Reliable and bilingual Crime Science major at Florida International University with hands-on experience in customer service, notarization, and retail operations. Known for strong communication skills, problem-solving, and the ability to thrive in fast-paced environments. Seeking to bring a strong work ethic and positive energy to a team-focused role as well as an individual one.
- Helped with store marketing and promotions.
- Assisted with in-store communications like signs and marketing materials.
- Supported customer service and helped resolve customer issues including shipment claims.
- Helped manage and track inventory.
- Communicated team updates and alerts to staff.
- Assisted with training new employees.
- Helped assign and organize daily tasks for staff.
- Fulfilled all previous duties as a Retail Associate and Notary Public as well.
- Provided excellent customer service in person, over the phone, and by email.
- Helped boost sales by recommending additional products and services.
- Trained team members and made sure daily tasks were completed.
- Handled shipping software, labeled packages, and prepared them for delivery.
- Assisted with printing, copying, faxing, binding, and Notary services.
- Kept the store clean and shelves well-stocked.
- Handled cash, credit, and other payments accurately at the end of each day.
- Packed items safely for customers following store guidelines.
- Helped with issues like lost or damaged packages.
- Always greeted customers with a positive attitude and made them feel welcome.
- Used phones and office machines professionally.
- Able to lift up to 70 Ibs and work on your feet for long periods in a busy environment.
- CPR Certified.
- Stop the Bleed Certified.
- Florida Notary Public.