Victoria Lee
Atlanta,GA
Summary
Driven professional with a track record of fostering continuous improvement in service quality at Nova Brand Projection Company. Excelled in utilizing Microsoft Applications and Google Applications to streamline order tracking and procurement processes. Demonstrated exceptional multitasking and customer service skills, leading to efficient workflow and enhanced client relationships.
Overview
4
4
years of professional experience
Work History
Purchasing Associate
Nova Brand Projection Company
08.2023 - Current
- Collaborated with cross-functional teams to develop accurate forecasts, ensuring timely delivery of products and materials.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Contributed to the successful completion of major projects by procuring required materials within budget constraints.
- Managed vendor performance, addressing issues promptly and fostering continuous improvement in service quality.
Administrative Assistant /Front Desk Receptionist
Nalley Acura
09.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Reduced errors in data entry by diligently reviewing and cross-checking information.
Front Desk Receptionist
LA Fitness
08.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Server /Restaurant Hostess
Reveille Cafe
01.2021 - 08.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Restaurant Hostess
Copeland's Of New Orleans Restaurant Group
06.2020 - 12.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Hillgrove High School
Powder Springs, GA12-2020
Skills
- Microsoft Applications
- Business Central
- Google Applications
- Order tracking
- Customer Service
Timeline
Purchasing Associate
Nova Brand Projection Company
08.2023 - Current
Administrative Assistant /Front Desk Receptionist
Nalley Acura
09.2022 - 07.2023
Front Desk Receptionist
LA Fitness
08.2021 - 12.2021
Server /Restaurant Hostess
Reveille Cafe
01.2021 - 08.2021
Restaurant Hostess
Copeland's Of New Orleans Restaurant Group
06.2020 - 12.2020
High School Diploma -
Hillgrove High School
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