Victoria Lombardi
Mastic,NY
Summary
Outgoing and helpful employee with excellent interpersonal communication strengths. Solid experience processing payments, meeting customer demands with diligent and well-organized mentality. Works admirably well in high stress, fast paced environments while keeping calm, focused, and professional. Lastly, a true team player who consistently encourages coworkers to reach their full potential, and works extremely well both alone, and with others.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
06.2023 - Current
- Trained new team members with respectful and encouraging coaching, providing helpful constructive criticism.
- Shared knowledge of coffees, teas, and merchandise with current coworkers; enforcing a positive, healthy work environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and/or concerns to create personalized beverages, which improved sales.
- Worked in a fast paced, high stress environment very well, without being overwhelmed; further improving multitasking skills.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Sales Associate
American Eagle Outfiters
06.2020 - 01.2022
- Answered customer questions about sizing, accessories, and provided alternative clothing options if something was out of stock/ we didn't have the specific item in store.
- Helped customers locate products and checked store system for in-store availability.
- Accurately processed POS transactions such as returning cash payments, payment cards, and receipts to customers.
- Provided a positive, upbeat welcome to existing, new, and potential customers.
Education
High School Diploma -
Sachem High School East
Farmingville, NY06.2021
Skills
- Cash Handling
- POS Systems
- Multitasking
- Team Leadership
- Adaptive and creative
- Friendly and outgoing
- Conflict Mediation
- Professional Demeanor
Timeline
Barista
Starbucks
06.2023 - Current
Sales Associate
American Eagle Outfiters
06.2020 - 01.2022
High School Diploma -
Sachem High School East
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