Victoria Lopez
Stonemark Property Management
Mineola
17
years of professional experience
Accomplished Property Manager with over 10 years of experience in property operations and team development. Skilled in budget management and marketing strategies, contributing to increased occupancy and tenant retention. Committed to delivering exceptional customer service and fostering collaboration among staff.
Work History
Property Manager
2 Years 4 Months- Managed property operations, ensuring compliance with federal and state regulations and standards.
- Increase occupancy rates, coordinated new prospective tenant sales, while addressing current tenant inquiries and resolving issues promptly.
- Developed and implemented marketing strategies to attract new tenants and retain existing ones.
- Trained junior staff on operational procedures, fostering a collaborative team environment.
- Managed multiple capital improvement projects simultaneously.
- Conducted community tours with leadership teams and potential investors.
Property Manager
9 Years- Managed property operations, ensuring compliance with regulations and standards.
- Fostered strong relationships with charity organizations, local businesses and other communities to enhance resident and prospects engagement.
- Oversaw new tenant inception from application to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Prepared financial reports, monitoring budgets to ensure fiscal responsibility and hosted monthly investment reporting calls with investments teams, asset management and ownership.
- Coordinated major renovation and capital improvement projects while maintaining occupancy.
- Conducted investment & real estate tours for the potential buyers.
Community Manager
5 Years 6 Months- Maintained community engagement programs enhancing resident satisfaction and retention.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Coordinated resident events, building strong relationships within the community.
- Streamlined communication between residents and management, improving response times.
- Trained and mentored junior staff on community engagement best practices and procedures.
Education
- Business Administration And Management
Skills
Property operations management
Team leadership & Staff development
Budget management and reporting
Customer service-focused
Results-driven sales professional
Timeline
Property Manager
Stonemark Property Management
12.2022 - 04.2025Read More
Property Manager
CIM Group
12.2013 - 12.2022Read More
Community Manager
Greystar Property Management
06.2008 - 12.2013Read More
University of Houston
from Business Administration And Management
Read More