Victoria Loredo
Austin,TX
Summary
Experienced with creating customer service tailored to guest preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Fullmoon Saloon
16480 N State Highway 123, San Marcos TX 78666
03.2023 - Current
- Upheld strict regulations for safe alcohol service.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Representative
Bluebonnet Chrysler Dodge
547 S Seguin Ave, New Braunfels Tx 78130
04.2023 - 02.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased sales revenue by identifying and targeting high-potential accounts.
COO
DMJ Real Estate Investments
100 E San Antoni St Suite.#201 San Marcos
12.2022 - 04.2023
- Situated employees at all levels within the organization to support their professional development goals.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
Team Member
Chick-fil-A
San Marcos, TX
05.2018 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
Education
No Degree - Psychology
Austin Community College
Kyle, TX08-2025
Skills
- Customer service
- Sales expertise
- Product and service knowledge
- Negotiation tactics
- Objection handling
- Performance improvement
- Customer relations
- Relationship building\
- Conflict resolution
- Team development
Certification
TABC (Texas Alcoholic Beverage Commission)
CPR/ AED / First-Aid
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Sales Representative
Bluebonnet Chrysler Dodge
04.2023 - 02.2024
Bartender
Fullmoon Saloon
03.2023 - Current
COO
DMJ Real Estate Investments
12.2022 - 04.2023
Team Member
Chick-fil-A
05.2018 - 08.2021
No Degree - Psychology
Austin Community College