VICTORIA MALDONADO

• Provided administrative and operational support to the Senior Vice President of Operations, Vice President of Marketing, and managers across Sales, Operations, Marketing, and Customer Service.

• Provided reliable administrative support as the main contact for management requests, documentation, customer needs, and daily coordination in a fast-paced remote environment.

• Prepared and processed expense reports and supported travel coordination and other executive administrative requests with strong attention to accuracy and deadlines.

• Coordinated company activities, scheduled lunches and meetings, and organized team events to enhance internal communications and a positive work culture.

• Managed marketing department mail while creating, coordinating, and distributing marketing materials to strengthen brand messaging and engagement.

• Maintained office supply needs and supported the coordination of materials and resources required for daily operations.

• Applied established policies and procedures consistently while adapting to new technology, programs, and workflow changes.

• Balanced competing priorities, email, phone communication, customer service, and administrative assignments while maintaining professionalism and confidentiality.

• Earned recognition for leadership and teamwork, receiving Dealer Wizard Core Values Demonstrator and Team Player awards for dedicated service and loyalty to Dealer Wizard.

• Established marketing co-op program to foster partnerships, enhancing outreach and collaboration with local businesses.

• Dedicated 10 years of service to EMP, demonstrating commitment and reliability.
• Ensure 100% accuracy in products produced and delivered material on time
• Responsible for input of all outbound material for A4 Enveloping department
• Applied team leadership skills to facilitate on-time delivery of all necessary products.
• Worked all available shifts to ensure completion of daily tasks and production goals.
• Coordinated and enforced policies and procedures to maintain operational standards.
• Embraced new technology, machines, policies and procedures while still performing the above duties and improving skills.