Victoria Malone
Houston
Summary
Detail-oriented and organized Administrative Assistant with over five years of experience supporting executives and managing office operations. Skilled in calendar management, document preparation, and effective communication. Adept at handling confidential information and prioritizing multiple tasks with professionalism to enhance office efficiency.
Overview
8
8
years of professional experience
Work History
LEASING CONSULTANT
Knightvest
Houston, Tx, USA
11.2023 - Current
- Connect with prospective leads via telephone, email, and in-person to increase occupancy.
- Overcome objections and accurately process required paperwork to secure leases.
- Coordinate move-in dates and ensure units are ready for occupancy efficiently.
- Generate and review lease contracts to maintain compliance and accuracy.
- Conduct community tours to prospective residents, enhancing leasing success.
- Maintain property upkeep to support resident satisfaction and retention.
Intake Specialist
District Attorney's Office
Houston, TX
06.2023 - 08.2024
- Coordinated case intake processes to ensure timely and accurate information collection.
- Analyzed case files for completeness, identifying missing documentation for efficient processing.
- Collaborated with law enforcement agencies to gather essential evidence and testimony.
- Developed training materials for new staff on intake procedures and software systems.
LEASING MANAGER
Zaremba Management
Spring, TX
11.2021 - 03.2023
- Bolstered resident retention through renewal programs and community events.
- Developed and implemented leasing strategies to maximize occupancy rates.
- Collaborated with maintenance teams to resolve repair requests efficiently.
- Monitored models, leasing office, and clubhouse for adherence to company standards.
- Conducted property tours to prospective residents to increase leasing.
- Planned and hosted monthly resident events to enhance community engagement.
- Generated lease contracts ensuring accuracy and compliance.
- Connected with investors and potential vendors
ADMINISTRATIVE ASSISTANT
Suzanne Bruce
Houston, TX, USA
02.2018 - 07.2021
- Maintained files and filing systems, ensuring confidentiality of sensitive information.
- Answered phone calls and directed inquiries to appropriate personnel promptly.
- Provided administrative support including scheduling, agenda preparation, and record maintenance.
Education
Bachelor of Science - CRIMINAL JUSTICE
Sam Houston State University
04.2026
Skills
- Office Administration
- Microsoft Office Suite
- Data Entry
- Filing and Recordkeeping
- Customer Service
- Leasing / Property Management
- Communication Skills
Timeline
LEASING CONSULTANT
Knightvest
11.2023 - Current
Intake Specialist
District Attorney's Office
06.2023 - 08.2024
LEASING MANAGER
Zaremba Management
11.2021 - 03.2023
ADMINISTRATIVE ASSISTANT
Suzanne Bruce
02.2018 - 07.2021
Bachelor of Science - CRIMINAL JUSTICE
Sam Houston State University