Summary
Overview
Work History
Education
Skills
Certification
About Me
Timeline
Generic

Victoria Maltas

Oglesby

Summary

Seasoned public service worker known for kindness and compassion. Possessing skills in office work and helping others outside of the office as well. Quick study and motivated to excel at any tasks given. Willing to learn anything and go above and beyond for any additional education or tasks necessary for the job. With a great passion for helping others in need even in the most difficult situations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

PSR for the Secretary of State IL

Secretary of State Alexi Giannoulias
Springfield, IL
12.2023 - Current
  • Helping people in all kinds of different situations and different walks of life solve problems.
  • Legal paper work in many various forms. From title work to death certificates and wills and letters of office, to licensing and DOC paperwork.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized software tools for data entry and record keeping responsibilities.
  • Performed general clerical duties such as photocopying, faxing, mailing.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.

House Keeping

Starved Rock Lodge & Conference Center
Oglesby
10.2022 - 12.2023
  • Cleaned guest rooms to ensure high standards of hygiene and appearance.
  • Organized cleaning supplies and equipment for efficient access and usage.
  • Performed laundry tasks, including washing, folding, and delivering clean linens.
  • Reported maintenance issues to management for prompt resolution.
  • Assisted guests with special requests related to room cleanliness or amenities.
  • Followed safety protocols and procedures while using cleaning chemicals and equipment.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Responded to requests from guests regarding housekeeping needs.

Volunteer Firefighter

Utica Fire Protection District
Utica
08.2002 - 08.2007
  • Responded quickly to emergency calls and assessed fire situations.
  • Operated firefighting equipment during rescue operations and fire suppression efforts.
  • Provided first aid and CPR to injured individuals at emergency scenes.
  • Educated the community on fire safety practices through outreach programs.
  • Maintained firefighting gear and equipment for optimal performance and readiness.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Laid hose lines and operated nozzles, pumps, hydrants, and fire extinguishers.
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Performed search and rescue operations in hazardous environments.
  • Coordinated with other first responders during multi-agency responses.

Education

Certification - Basic Emergency Medical Training

Putnam County EMS
Putnam County EMS Station
05-2024

High School Diploma -

Lasalle Peru Township Highschool
Lasalle
05-2001

Skills

  • Data entry
  • Legal documentation
  • Software utilization
  • Customer service
  • Effective communication
  • Conflict resolution
  • Critical thinking
  • Multitasking
  • CPR and first aid
  • Patient assessment
  • Medical documentation
  • Attention to detail
  • Patient evaluations
  • Scene assessments
  • Compassion and empathy

Certification

  • Currently in the final round of finishing EMT-B certification.
  • CPR certified.

About Me

  • I know that i am not the most educated person for the job. Probably not even the best candidate, but given the opportunity. I would give it my 100 percent no questions asked. I am more then willing to seek out any additional education or tasks required of me. This is a great opportunity that i would rather take the risk of getting turned down then never trying at all. I do have allot of experience with death and family grief in many forms. I just want the opportunity to help out the community in any way i can. I am also a concealed carry holder. Which i understand i may have to forfeit for this job but im willing to do so if needed.

Timeline

PSR for the Secretary of State IL

Secretary of State Alexi Giannoulias
12.2023 - Current

House Keeping

Starved Rock Lodge & Conference Center
10.2022 - 12.2023

Volunteer Firefighter

Utica Fire Protection District
08.2002 - 08.2007

Certification - Basic Emergency Medical Training

Putnam County EMS

High School Diploma -

Lasalle Peru Township Highschool

Similar Profiles

CREATE PROFILE