Victoria Marticek
Lancaster,PA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Baker
The Cheesecake Factory
08.2015 - 12.2015
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Managed over 100 orders on a daily basis
Teacher
Bricks 4 Kidz
09.2012 - 07.2015
- Teach children about architecture, engineering, technology and the environment with the use of LEGO bricks
- Help plan and organize classes, birthday parties, camps, and functions
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Ran classes/camps with over 100 children/teachers
Sales Associate/Retail Key-holder
Estee Lauder
02.2012 - 07.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed approximately 50 customers during sales events
Education
No Degree - Art/Animation
Art Institute of Pittsburgh
Pittsburgh, PA01.2011
High School Diploma -
Ridgewood High School
Ridgewood, NJ06.2005
Skills
- Active listener
- Time Management
- Problem-solving skills
- Customer Service
- Teamwork and Collaboration
- Critical Thinking
Additional Information
Was out of work for extended period of time due to caring for my ill mother.
Timeline
Baker
The Cheesecake Factory
08.2015 - 12.2015
Teacher
Bricks 4 Kidz
09.2012 - 07.2015
Sales Associate/Retail Key-holder
Estee Lauder
02.2012 - 07.2012
No Degree - Art/Animation
Art Institute of Pittsburgh
High School Diploma -
Ridgewood High School
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