Victoria McDay
Cincinnati,OH
Summary
Friendly and reliable professional with strong customer service experience, skilled in greeting and assisting customers, answering phones, scheduling appointments, and using Microsoft Office. Team player known for solving problems and creating a welcoming environment.
Overview
2
2
years of professional experience
Work History
Server
The Sleepy Bee
Cincinnati, OH
- Greeted and assisted customers, ensuring a positive experience
- Answered phone calls and scheduled reservations
- Used Microsoft Excel and Word for daily tasks
- Worked closely with team members to handle busy shifts and resolve customer concerns
- Maintained accurate records and handled payments
Customer Service Cashier
Staples
8465 Colerain Avenue
04.2021 - 08.2023
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and purchase decisions.
- Maintained organized checkout area to enhance operational efficiency.
- Handled cash, credit, and electronic payments securely and efficiently.
Education
Psychology
University of Cincinnati
Cincinnati, OHSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Performance improvement
Positive guest interactions
Warm and friendly
Reliability
Multitasking Abilities
High energy and stamina
Problem-solving
Excellent communication
Timeline
Customer Service Cashier
Staples
04.2021 - 08.2023
Server
The Sleepy Bee
Psychology
University of Cincinnati