Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Victoria Meijers

Albuquerque,NM

Summary

Highly skilled and dedicated Customer Service professional with a proven track record of exceeding client expectations. Strong communication and problem-solving abilities, combined with a passion for delivering exceptional customer support.

Overview

5
5
years of professional experience

Work History

Server

Ex Novo Brewing
08.2024 - Current


  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Provided timely service for food and drinks.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Managed several tables simultaneously, showcasing exceptional multitasking ability, ensuring high service standards were upheld.

CUSTOMER SERVICE

State Farm
06.2022 - 06.2024
  • Maintained positive relationships with customers to promote loyalty and repeat business
  • Answered customer inquiries and resolved issues promptly to ensure satisfaction
  • Claims processing: Handled and resolved client claims efficiently while maintaining positive relationships
  • Client communication: Provided exceptional customer service by explaining policies and addressing insurance-related inquiries promptly
  • Policy management: Reviewed and revised policies to ensure compliance with regulations and maximize coverage
  • Utilized software systems to track orders and coordinate with team members
  • Demonstrated strong attention to detail and efficient multitasking skills

SERVER

Flix Brewhouse
05.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

TEAM MEMBER

Target
11.2019 - 06.2022
  • Handled packaging and labeling of products in a fast-paced warehouse environment
  • Provided customer service and efficiently processed transactions at busy retail store
  • Maintained clean and organized work area to enhance customer experience
  • Experienced in training new hires and providing ongoing support to team members
  • Skilled in utilizing POS systems and resolving customer complaints in a timely manner
  • Proficient in merchandising, inventory management, and cash handling

Education

High School -

Cleveland High School
Rio Rancho, NM
08.2018

Skills

  • Problem-solving
  • Multitasking
  • Communication
  • Empathy
  • Bilingual
  • Money handling
  • Training

Languages

Spanish
Native or Bilingual

Timeline

Server

Ex Novo Brewing
08.2024 - Current

SERVER

Flix Brewhouse
05.2023 - 08.2023

CUSTOMER SERVICE

State Farm
06.2022 - 06.2024

TEAM MEMBER

Target
11.2019 - 06.2022

High School -

Cleveland High School

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Victoria Meijers