Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Certification
Timeline
Generic

Victoria Merkulova

Windermere,FL

Summary

Dependable Cook with expertise inpreparing foods/drinks in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist Clerk

Woof Gang Bakery & Grooming
11.2023 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Maintained a welcoming environment for visitors with a clean, organized reception area.

Cook/Crew Member

Toasted
03.2023 - 09.2023
  • Monitored food items, maintaining minimum guidelines for temperature, taste, and quality
  • Modeled flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs
  • Stocked, rotated, and faced products with attention to product quality and expiration dates
  • Trained new staff members on proper food preparation techniques and safety protocols
  • Assisted with food prep tasks, maximizing downtime during off-peak periods

Cashier and Customer Service

Toasted
01.2023 - 09.2023
  • Focused on learning new skills and staying updated with industry changes
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Managed and coordinated multiple projects while ensuring timely completion
  • Resolved customer concerns to meet unique needs and boost satisfaction

Education

High School Diploma -

Windermere Highschool
Florida
05.2024

Associate of Science -

Valencia College
Orlando, FL
05.2024

Skills

  • Bilingual
  • Leadership
  • Customer service
  • Restaurant experience
  • Time management
  • Strong attention to safe food handling procedures
  • Kitchen equipment operation and maintenance
  • Cash handling and management

Awards

  • Winner for the 2023 Black History Month Art Contest
  • John Hopkins Summer Program Completion

Volunteer Experience

ORMC, Underwood, FL, 06/2022, 07/2023, Supporting Daily Living Needs, Specimen Handling, Transported patients and their families to different areas of the hospital., Committed to delivering excellent customer service while working in a fast-paced environment., Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

Certification

  • Certified in Stopping The Bleed, John Hopkins

Timeline

Receptionist Clerk

Woof Gang Bakery & Grooming
11.2023 - Current

Cook/Crew Member

Toasted
03.2023 - 09.2023

Cashier and Customer Service

Toasted
01.2023 - 09.2023

High School Diploma -

Windermere Highschool

Associate of Science -

Valencia College

Similar Profiles

CREATE PROFILE
Victoria Merkulova