Alondra Guzman
Bloomington,CA
Summary
Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Receptionist Clerk
Atria Collwood Senior Living
06.2019 - 06.2021
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Responded to inquiries from callers seeking information about facility.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Restocked supplies and submitted purchase orders to maintain office stock levels.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Mentor/Tutor
Price Community Scholars
09.2018 - 06.2021
- Provided homework assistance using specific curriculum and materials.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Met with parents to discuss student progress and address concerns.
Senior Caregiver
Atria Collwood
06.2019 - 03.2020
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Bachelor of Arts - Interdisciplinary Studies
San Diego State University
San Diego, CA05.2023
Skills
- Bilingual (English, Spanish)
- Appointment Booking
- Office Reception
- Mail Handling
- Document Control
- Time Management
- Telephone Skills
- Email Correspondence
- Organization and Efficiency
- Proficient computer skills (Google and Microsoft programs)
- Adaptability to fast working environments
Timeline
Receptionist Clerk
Atria Collwood Senior Living
06.2019 - 06.2021
Senior Caregiver
Atria Collwood
06.2019 - 03.2020
Mentor/Tutor
Price Community Scholars
09.2018 - 06.2021
Bachelor of Arts - Interdisciplinary Studies
San Diego State University