MRI
Victoria Mix
Decatur,GA
Summary
Proven Assistant Property Manager with a track record of enhancing occupancy rates by over 20% at ELITE @285 through innovative marketing strategies and superior customer service. Skilled in property management and adept at building tenant relationships, I excel in administrative support and effective communication, ensuring legal compliance and tenant satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
ELITE @285
05.2020 - 12.2024
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
- Explained terms of lease and amounts to be paid to tenants.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
Leasing Manager
Southwood Realty
02.2018 - 04.2020
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
- Explained terms of lease and amounts to be paid to tenants.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
Collections Representative
Sequium Asset Solutions
09.2013 - 01.2018
- Processed payments and contracts on accounts.
- Counseled debtors on payment options and arranged installment agreements.
- Improved collections efficiency by implementing strategic negotiation techniques and customer service skills.
- Proficiently navigated industry-specific software tools for efficient tracking, reporting, and analysis of collection efforts.
- Student Housing for Kennesaw University.
Education
Bachelor Of Business Administration And Management - Management
Georgia State University
Atlanta, GA05.2014
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
- Fair housing regulations
- Property management
- Payment collection
- Property inspections
- Onsite tours
- Rent collection
- Property maintenance
- Eviction coordination
- Tenant issue resolution
Software
RealPage
Voyage Yardi
Knock (Leasing)
CRM Flex
Timeline
Assistant Property Manager
ELITE @285
05.2020 - 12.2024
Leasing Manager
Southwood Realty
02.2018 - 04.2020
Collections Representative
Sequium Asset Solutions
09.2013 - 01.2018
Bachelor Of Business Administration And Management - Management
Georgia State University
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