Victoria Delgado
Account Manager
Arlington,Tx
Summary
Client-focused Account Manager with a strong background in finance and relationship management, supported by previous experience as a Finance Director. Skilled in onboarding, training, and driving performance across merchant accounts while delivering exceptional customer service and strategic support. Bilingual in English and Spanish, with proven ability to build long-term partnerships, resolve issues quickly, and increase account engagement and retention.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Account Sales Manager
American First Finance
06.2024 - Current
- Developed and maintained strong relationships with merchant partners to drive engagement, satisfaction, and long-term business growth within a designated territory.
- Prospected, onboarded, and trained new merchant accounts, consistently meeting or exceeding monthly sales and activation targets.
- Promoted AFF's point-of-sale payment solutions to increase merchant transaction volume, customer approvals, and conversion rates.
- Executed territory management strategies to expand market share, optimize coverage, and grow merchant partnerships.
- Collaborated cross-functionally with marketing, customer service, and operations teams to align sales efforts and deliver a seamless partner experience.
- Held accountable for achieving sales quotas, territory performance metrics, and contributing to regional and national growth forecasting.
- Cultivated relationships with key clients to enhance customer satisfaction and retention.
- Developed and implemented training programs to enhance employee performance and engagement.
Finance Director
Arlington Motorsports
05.2020 - 05.2024
- Improved financial performance through thorough analysis of company expenditures and revenue.
- Managed company cash flow by overseeing financial transactions and optimizing working capital.
- Reduced financial risk with comprehensive credit management strategies, strengthening the company’s financial position.
- Developed strategic financial plans to optimize revenue growth and cost management.
- Led budgeting process, ensuring alignment with organizational goals and operational efficiency.
- Implemented financial forecasting models to enhance decision-making and resource allocation.
- Streamlined financial reporting systems, improving accuracy and timeliness of data.
- Mentored finance team, fostering professional development and enhancing departmental performance.
Data Entry
Arlington Motorsports
05.2019 - 05.2024
- Assisted with day to day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Maintained accurate mail records with consistent data entry into tracking software.
- Ensured accuracy in recordkeeping through meticulous data entry and verification procedures.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Reduced invoice processing time by implementing efficient data entry and filing procedures.
Event Coordinator
Boxwood Hospitality
09.2017 - 08.2019
- Managed event logistics and operations.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Coordinated logistics for events, ensuring seamless execution from start to finish.
- Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
- Developed event timelines and schedules, ensuring adherence to deadlines and resource allocation.
- Implemented feedback mechanisms, enhancing event quality based on participant insights.
Education
Associate of Arts - Business Administration And Management
Tarrant County College District
Fort Worth, TX03-2025
High School Diploma -
Sam Houston High School
Arlington, TX05-2022
Skills
Territory sales management
Relationship building
Growth strategies
Client relationship management
Business operations
Sales operation
Lead generation
Staff development plans
Financial reporting and analysis
Cash flow management
Account analysis
Pipeline management
Relationship management
Contract negotiation
Time management
Sales funnel management
Business development and planning
Multitasking
Operations management
Excellent communication
Timeline
Account Sales Manager
American First Finance
06.2024 - Current
Finance Director
Arlington Motorsports
05.2020 - 05.2024
Data Entry
Arlington Motorsports
05.2019 - 05.2024
Event Coordinator
Boxwood Hospitality
09.2017 - 08.2019
Associate of Arts - Business Administration And Management
Tarrant County College District
High School Diploma -
Sam Houston High School