VICTORIA MOREL
In-Telecom
SLIDELL,US
8
years of professional experience
Results-driven marketing professional with experience in event marketing, social media management, webinar production, brand development, and business development. Proven ability to plan and execute integrated marketing campaigns, manage corporate events and sponsorships, create engaging digital content, and collaborate cross-functionally to drive brand awareness and support business growth. Highly organized, creative, and passionate about delivering measurable results.
Work History
Marketing Specialist
6 Months- Developed targeted marketing campaigns to enhance brand visibility and customer engagement.
- Managed social media platforms, increasing audience reach and interaction through engaging content.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Led market research projects to identify new opportunities and competitive insights for growth initiatives.
- Collaborated with cross-functional teams to coordinate logistics for successful event execution, ensuring seamless operations.
- Managed vendor relationships, negotiating contracts and overseeing deliverables to optimize event budgets and resources.
- Led post-event evaluations, compiling insights to inform future initiatives and drive strategic enhancements in marketing efforts.
- Spearheaded social media campaigns surrounding events, boosting online engagement and community interaction pre- and post-event.
Business Development Representative
4 Months- Developed business pipeline through targeted cold and warm outreach, enhancing lead generation efforts.
- Expanded business through effective network development, identifying new, and prospective clients.
- Expanded business by identifying and engaging prospective clients through strategic network development.
- Networked among local businesses and community organizations to develop leads and generate business.
Bartender
8 Months- Upsold high-margin items and promoted specials, increasing average check totals.
- Used interpersonal skills to foster customer loyalty and ensure a welcoming experience.
- Ensured accuracy in order taking while multitasking during high-volume shifts.
Call Center Manager
6 Months- Oversaw call center operations, enhancing customer satisfaction scores through streamlined ticket handling.
- Trained and led a high-performance team, resulting in a 20% boost in efficiency.
- Handled escalated issues with diplomacy, converting complaints into opportunities for client retention.
Surgical Coordinator
1 Year- Coordinated pre-operative and post-op scheduling for outpatient eye surgeries, ensuring timely patient access to care.
- Guided patients through procedures and cost estimates, effectively navigating insurance benefits for optimal coverage.
- Educated patients on procedures and estimated costs while navigating insurance benefits.
- Contributed to office workflow improvements and ensured HIPAA compliance.
- Processed accounts for transfer to outside collections agency.
Front Desk Receptionist
1 Year 1 Month- Greeted guests at front desk, fostering a welcoming atmosphere while efficiently managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues promptly, escalating to supervisor when necessary to ensure timely resolution.
- Maintained files and records by creating organized filing systems, enhancing overall office efficiency.
Flight Attendant
7 Months- Ensured safety and comfort of customers onboard aircraft and maintained FAA safety standards.
- Ensured safety and comfort of customers onboard aircraft while upholding FAA safety standards.
- Resolved in-flight passenger issues, including disorderly conduct and medical emergencies, to maintain a secure environment.
- Addressed passenger inquiries and provided effective solutions to enhance overall flight experience.
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
Retail Sales Associate
6 Months- Greeted customers, assisted with product inquiries, and facilitated selections and purchases to enhance shopping experience.
- Guided customers through purchase process, located items, and enrolled them in reward programs to boost customer loyalty.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor while organizing and facing merchandise to ensure an inviting shopping environment.
Retail Sales Associate
1 Year 11 Months- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Delivered personalized service to enhance customer satisfaction and drive sales.
- Increased sales by 10%
- Aided customers and promoted sales purchases by searching inventory for items at other locations and planning for shipping and delivery.
- Communicated current store promotions to increase customer engagement and sales.
- Boosted store sales by 10% through effective customer engagement and product promotion.
- Assisted customers in locating items at other locations and coordinated shipping and delivery to facilitate purchases.
Education
Bachelor of Arts - Business - Concentration in Sales, Marketing
Skills
Client Relationship Management
Social media management
Digital marketing
Customer research
Lead generation
Regulatory Compliance
Patient Care (Expert)
Timeline
Marketing Specialist
In-Telecom
02.2026 - CurrentRead More
Business Development Representative
Intelecom
10.2025 - 02.2026Read More
Bartender
Tacos & Beer
02.2025 - 10.2025Read More
Call Center Manager
Floorworks and Blinds
07.2024 - 01.2025Read More
Surgical Coordinator
Northlake Eye Center
06.2023 - 06.2024Read More
Front Desk Receptionist
Alpha Spine and Wellness
05.2022 - 06.2023Read More
Flight Attendant
SkyWest Regional Airlines
09.2021 - 04.2022Read More
Retail Sales Associate
Bella Lucca Boutique
03.2021 - 09.2021Read More
Retail Sales Associate
Saving Grace Boutique
02.2018 - 01.2020Read More
American Public University System
Bachelor of Arts from Business - Concentration in Sales, Marketing
Read More