Victoria M. Rotz
N. Ridgeville,Ohio
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
24
24
years of professional experience
Work History
Office Manager
Sunset Funeral, Cremation & Cemetery
04.2023 - Current
- Accounts Payable & Accounts Receivable
- Contract verification, entry and posting for funeral and cemetery contract.
- Daily, weekly and monthly reporting
- Preparing for and setting up Holiday events
- Supply ordering
- Inventory
- Working with other departments to ensure daily services are executed and staffed.
- Creating owner materials and permanent records
- Notary Public Commissioned in Ohio
Sales Assistant
Sunset Memorial Park
04.2013 - 04.2023
- Track daily sale production and report to the location manager for up to 15 advisors and funeral directors.
- Create Events & Seminars using social media and company webpage to promote.
- Tracking incoming leads and return on Investment for the campaigns used.
- Track marketing dollars spent.
- Assisted with multiple locations in the Northern Pacific region with marketing tracking.
- Created training documents for newly hired advisors.
Pharmacy Technician
Target Pharmacy
01.2002 - 01.2012
- Ordering Supplies/inventory
- Fill prescription orders
- Verify insurance coverage and get overrides when needed
Education
High School Diploma -
Avon High School
Avon, OhioSkills
- Customer service
- Supply management
- Training and coaching
- Policy implementation
- Expense reporting
- Office management
- Organizational skills
- Office administration
- Billing
- Report preparation
- Relationship building
- Employee supervision
Timeline
Office Manager
Sunset Funeral, Cremation & Cemetery
04.2023 - Current
Sales Assistant
Sunset Memorial Park
04.2013 - 04.2023
Pharmacy Technician
Target Pharmacy
01.2002 - 01.2012
High School Diploma -
Avon High School
Awards
EMPLOYEE OF THE MONTH, TEN YEAR SERVICE IN CUSTOMER SERVICE, TEN YEAR SERVICE IN FUNERAL & CEMETERY SERVICE
COMMUNICATION
I was invited to a leadership meeting to assist creating training for newly hired employees that included the regional Vice Presidents, National Vice Presidents and COO, CEO of Northstar.
LEADERSHIP
- I have coached Middle school volleyball, managed multiple men’s tournament softball teams and set up fundraising to assist in payment of tournament fees.
- I became an Ordained Minister during Covid when we were not able to get clergy to attend funeral services.
Similar Profiles
Belise Umubyeyi NambayisaBelise Umubyeyi Nambayisa
Administrative Assistant at Beechwood Funeral, Cemetery, and Cremation ServicesAdministrative Assistant at Beechwood Funeral, Cemetery, and Cremation Services
Brittany WileyBrittany Wiley
Client Care Representative Driver at Pet Rest Cemetery & CremationClient Care Representative Driver at Pet Rest Cemetery & Cremation
Kannen DyeKannen Dye
Assistant Funeral Director at Legacy Funeral Home & Cremation CenterAssistant Funeral Director at Legacy Funeral Home & Cremation Center
Zackary KellerZackary Keller
Wealth Management Intern at Fifth Third Private BankWealth Management Intern at Fifth Third Private Bank
Thomas KubiakThomas Kubiak
Principal at Cleveland Metropolitan School DistrictPrincipal at Cleveland Metropolitan School District