Victoria Najera
Murrieta,United States
Summary
5+ years in customer service and management history. Experienced in leadership, operations, and visuals. eager to learn more. Dedicated and dependable prepared to take on any role in any environment. well-versed in operations with the ability to handle multiple projects and work with any team.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
Francescas
08.2024 - Current
- Completed store opening and closing procedures.
- Consistently exceeded individual sales goals while contributing to the overall success of the team.
- Opened inventory boxes and restocked shelves.
Assistant Manager
BoxLunch
11.2021 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily operations to maintain store cleanliness and organization.
Visual Merchandiser
Tillys
03.2023 - 08.2023
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Visual Merchandiser/Sales Associate
Inti Vintage
03.2023 - 08.2023
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Built relationships with customers to encourage repeat business.
Sales Associate
Bed Bath & Beyond
02.2020 - 10.2021
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Vista Murrieta
Murrieta, CA05-2020
Skills
- Customer service
- Money handling
- Teamwork and collaboration
- Store operations
Timeline
Sales Lead Keyholder
Francescas
08.2024 - Current
Visual Merchandiser
Tillys
03.2023 - 08.2023
Visual Merchandiser/Sales Associate
Inti Vintage
03.2023 - 08.2023
Assistant Manager
BoxLunch
11.2021 - 08.2024
Sales Associate
Bed Bath & Beyond
02.2020 - 10.2021
High School Diploma -
Vista Murrieta
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