A dedicated and dependable employee with excellent communication skills seeking an administrative or customer service role. Has established a strong ability to take initiative with a positive attitude and has developed exceptional time management skills.
Overview
24
24
years of professional experience
Work History
Key Holder/Sales Associate Specialist
Everything But Water
Estero, FL
01.2021 - Current
Open, close and support store independently.
Support store operations during peak hours, effectively managing high volumes of customers.
Increased sales by 10% and customer satisfaction through personalized servicing.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Part-time Art Sales
Island Style Gallery
Sanibel, Florida
06.2018 - 01.2021
Provided knowledge of merchandise and artists to customers.
Key Holder.
Conducted cash handling, credit card transactions, and register closeout at end of business day.
Increased Sales by 10%.
Senior Technical Writer Representative - Retired
General Dynamics Land Systems
Sterling Heights, Michigan
01.2001 - 10.2017
Developed operator and maintenance tasks from engineering data for soldiers of US army.
Worked in Validation/Verification. Reviewed tasks for accuracy, while sitting with United States government.
Successful in key projects which resulted in 100% on-time deliveries to Department of Defense.
Worked with Canada on special projects.
Administrator for web center community for field service representatives and employees.
Senior Case Manager and Ministry Director at St. Matthew's House Women and Children's ShelterSenior Case Manager and Ministry Director at St. Matthew's House Women and Children's Shelter