Marion Fricker
Princeton,NJ
Summary
Highly motivated individual with extensive customer service and sales experience seeking employment at a high end, luxury brand.
Overview
30
30
years of professional experience
Work History
Key Holder/Sales Associate Specialist
Barbour Ltd.
10.2019 - Current
- Provide excellent customer service and build relationships to encourage repeat business.
- Familiar with Princeton customer market.
- Responsible for the opening/closing of store without supervision, ensuring a secure and orderly store environment.
- Manage returns, exchanges and refunds in accordance with store policy.
- Drive sales by assisting customers with item selection and upsell additional accessories to build a quality sale.
- Process shipment of inventory and price/prepare merchandise for sales floor.
- Merchandise store to create a welcoming atmosphere that is easy to shop.
- Rotate stock in accordance with product availability to maximize store inventory and sell through.
- Measure customers and liaise with after care department to complete alterations and custom outerwear.
Jewelry Sales Associate, Office Administration
Giraux Fine Jewelry
01.2006 - 07.2009
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Processed sales transactions accurately, maintaining meticulous financial records for the company's accounting department.
- Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
Personal Trainer
24 Hour Fitness
05.2001 - 12.2005
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Increased client retention through consistent communication, motivation, and support.
- Conducted comprehensive fitness assessments, setting realistic goals for each client's unique needs and abilities.
Retail Sales Associate
Salvatore Ferragamo
08.2000 - 04.2001
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Burberry
10.1998 - 07.2000
- Built relationships with current and new customers promoting the new Burberry Prorsum line appealing to a younger demographic
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Admin Assistant to President, Showroom Sales Ass.
Rene Lezard
10.1996 - 09.1998
- Managed calendar for President and prepared agenda and meeting materials for meetings.
- Handled all German written and oral communication with Headquarters.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted market research to stay informed about industry trends and competitor offerings, positioning our showroom as a top choice for customers.
- Provided excellent after-sales support, resolving customer concerns promptly and professionally.
Assistant Buyer
Migros
09.1994 - 04.1996
- Assisted in developing seasonal buying plans, ensuring optimal merchandise assortment to meet customer demands.
- Maintained accurate purchase order records, ensuring timely delivery of goods and smooth communication with vendors.
- Processed purchase orders and invoices in accordance with company procedures.
Education
Associate of Business Administration - Technical Clerk With Higher Business Diploma
KV Business School
Zurich, SwitzerlandTextile Specialist - Fiber, Textiles, And Weaving Arts
STF Swiss Textile School
Zurich, SwitzerlandSkills
- Provide world class customer service
- Strong Communication and Interpersonal Skills
- Detail-oriented
- Honest and Reliable
- Fluent in German
- Goal-driven
Languages
German
Native or Bilingual
French
Elementary
Timeline
Key Holder/Sales Associate Specialist
Barbour Ltd.
10.2019 - Current
Jewelry Sales Associate, Office Administration
Giraux Fine Jewelry
01.2006 - 07.2009
Personal Trainer
24 Hour Fitness
05.2001 - 12.2005
Retail Sales Associate
Salvatore Ferragamo
08.2000 - 04.2001
Retail Sales Associate
Burberry
10.1998 - 07.2000
Admin Assistant to President, Showroom Sales Ass.
Rene Lezard
10.1996 - 09.1998
Assistant Buyer
Migros
09.1994 - 04.1996
Associate of Business Administration - Technical Clerk With Higher Business Diploma
KV Business School
Textile Specialist - Fiber, Textiles, And Weaving Arts
STF Swiss Textile School
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