Victoria Norbury
Riverhead,NY
Summary
I would like to actively learn, participate and understand the daily knowledge of what it takes to be actively successful and effective in the business field. I look forward to learning new skills, being a team player and being surrounded by efficient working professionals.
Overview
12
12
years of professional experience
Work History
Bartender
Luncharitos
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Amalfi Coastal Kitchen And Cocktails
03.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Bartender/Waitress
RUMBA
07.2020 - 01.2024
- Company Overview: Rooted Hospitality Group
- Implemented communication, teamwork, and customer service skills
- Respond to customer needs in a timed manner
- Completion of two-month intense training and testing
- Ongoing trainings in customer service and hospitality
- Interacting with many customers via telephone and in person
- Rooted Hospitality Group
Catering management, Waitress/Bartender
Stonewalls
08.2017 - 03.2020
- Implemented communication and customer service skills
- Effectively worked in a team
- Interacting with customers in person and via telephone
- Actively assisted planning private parties and events
Management and server
Martha Clara Vineyards
02.2013 - 08.2017
- Learned all aspects of how to run the restaurant area
- Communication and teamwork
- Leadership qualities
- Actively opening and closing the location
Education
BBA - Finance And Marketing
Baruch College
New York, NY12.2024
Associates degree - Liberal Arts
Suffolk County Community College
Riverhead, NY01.2021
Skills
- Word
- Excel
- Outlook
- Power Point
- Teamwork
- Problem solving
- Attention to detail
- Verbal communication
- Listening skills
- Customer service
Timeline
Bartender
Luncharitos
11.2024 - Current
Server
Amalfi Coastal Kitchen And Cocktails
03.2024 - 11.2024
Bartender/Waitress
RUMBA
07.2020 - 01.2024
Catering management, Waitress/Bartender
Stonewalls
08.2017 - 03.2020
Management and server
Martha Clara Vineyards
02.2013 - 08.2017
BBA - Finance And Marketing
Baruch College
Associates degree - Liberal Arts
Suffolk County Community College
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