Victoria Norwood
Wilmington,DE
Summary
Dedicated Janitorial Services Supervisor focused on maximizing team efficiency and skill with direct leadership and training strategies. Knowledgeable about safe chemical handling and cleaning techniques. Operates with clear standards for quality and performance.
Overview
9
9
years of professional experience
Work History
Housekeeper
Crothall
Glen Mills, PA
11.2023 - Current
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Custodial Supervisor
Beaver county association for the blind
Conway, PA
01.2021 - Current
- Maintained accurate records of time worked, supplies ordered, and equipment repairs.
- Assigned daily duties to 11 custodial staff members and monitored their performance.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Monitored the cleanliness of all areas within the facility on a daily basis.
- Inspected restrooms regularly and ensured that they were stocked with necessary supplies.
- Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
- Ensured compliance with health codes, safety regulations, and applicable laws regarding sanitation and hazardous materials disposal.
- Provided guidance to custodians on how to properly clean different types of surfaces such as tile, wood, carpeting.
Custodian
Homegoods Stores
Glen Mills, PA
03.2015 - 03.2021
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators., elevator buttons.
- Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
Education
High School Diploma -
Chester High School
Chester06-2012
Some College (No Degree) - CNA
Pitt Community College
Media, PASkills
- Customer Service
- Excellent oral and written communication
- Customer-Oriented
- Housekeeping
- Quality Assurance
- Exceptional time management
- Teamwork
References
References available upon request.
Timeline
Housekeeper
Crothall
11.2023 - Current
Custodial Supervisor
Beaver county association for the blind
01.2021 - Current
Custodian
Homegoods Stores
03.2015 - 03.2021
High School Diploma -
Chester High School
Some College (No Degree) - CNA
Pitt Community College
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