Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Owens

Temecula,CA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

6
6
years of professional experience

Work History

Receptionist

Smile Dental Care
01.2026 - Current
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
  • Coordinated communication between patients and dental staff, enhancing service delivery.
  • Implemented electronic health record systems to streamline patient information management.
  • Trained new reception staff on office protocols and customer service techniques.

Manager

Greenleaf Rent A Car
08.2023 - 12.2025
  • Directed daily operations to enhance fleet management efficiency and service delivery.
  • Implemented training programs to elevate staff performance and customer engagement.
  • Analyzed rental market trends to optimize pricing strategies and inventory utilization.
  • Established quality control measures to ensure vehicle maintenance compliance and safety standards.

Receptionist

Anthem dental
09.2022 - 02.2023
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Maintained daily calendars, set appointments with clients and planned daily office events.

Server

Shogun
01.2020 - 09.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Associate of Science - Dental Assisting

Palomar College
San Marcos, CA
06.2020

Skills

  • Organization skills
  • Time management
  • Appointment scheduling
  • Multi-line telephone operation

Timeline

Receptionist

Smile Dental Care
01.2026 - Current

Manager

Greenleaf Rent A Car
08.2023 - 12.2025

Receptionist

Anthem dental
09.2022 - 02.2023

Server

Shogun
01.2020 - 09.2022

Associate of Science - Dental Assisting

Palomar College
Victoria Owens