Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Receptionist
Smile Dental Care
01.2026 - Current
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
Coordinated communication between patients and dental staff, enhancing service delivery.
Implemented electronic health record systems to streamline patient information management.
Trained new reception staff on office protocols and customer service techniques.
Manager
Greenleaf Rent A Car
08.2023 - 12.2025
Directed daily operations to enhance fleet management efficiency and service delivery.
Implemented training programs to elevate staff performance and customer engagement.
Analyzed rental market trends to optimize pricing strategies and inventory utilization.
Established quality control measures to ensure vehicle maintenance compliance and safety standards.
Receptionist
Anthem dental
09.2022 - 02.2023
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Maintained daily calendars, set appointments with clients and planned daily office events.
Server
Shogun
01.2020 - 09.2022
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.