Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Parker

Odessa,Texas

Summary

Knowledgeable and dedicated employee with good experience in education, service industry, and some medical. Solid team player always ready to learn with outgoing positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

4
4
years of professional experience

Work History

Team Lead

HTeaO
04.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Offered hands-on assistance to customers, assessed their needs and maintained current knowledge of customer preferences
  • Generated repeat business through responding and resolving guest inquiries
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Reconciled cash drawers at start and end of each shift, accounting for errors and resolving discrepancies

Transporter

Medical Center Health System
12.2019 - 04.2021
  • Reported any unusual or urgent circumstances in patient’s condition or environment immediately to nurse.
  • Operated wheelchair, stretcher, or patient bed and carefully followed all safety protocols and procedures.
  • Sterilized equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maintained transport equipment and assessed the equipment for damage after each shift.

Tutor

Odessa College
09.2019 - 02.2020
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Filled out and updated session documents for record keeping and submits reports detailing overall activities.
  • Maintained schedule of support services and attends all sessions.

Customer Service Associate

Odessa Lion’s Club
10.2018 - 10.2019
  • Stocked merchandise before opening, clearly labeling items, arranging according to size or color, and preparing attractive displays.
  • Handled customers in a demanding setting in coordination with 1-2 other customer service associates.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on product knowledge.
  • Maintained clean sales floor and neat work space by correcting any mistakes in product display.

Education

High School Diploma -

Richard Milburn Academy
Odessa Texas
05.2017

Skills

  • Multitasking
  • Quick Learner
  • Issue Resolution
  • Performance Improvement
  • Time Management
  • Work Prioritization

Timeline

Team Lead

HTeaO
04.2021 - Current

Transporter

Medical Center Health System
12.2019 - 04.2021

Tutor

Odessa College
09.2019 - 02.2020

Customer Service Associate

Odessa Lion’s Club
10.2018 - 10.2019

High School Diploma -

Richard Milburn Academy

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Victoria Parker