Victoria Ana Partalozova
Silver Spring,VA
Summary
A visionary leader and founder of QueenLet, QueenGet LLC, with expertise in business growth, strategic relationship building, and luxury resale market expansion. Successfully led initiatives at Pete's Cobbler's Bench, enhancing its reputation as a premier luxury destination through keen industry knowledge, and forward-thinking management. Known for outstanding customer service, innovative sales strategies, and an adaptive approach to dynamic market trends.
Overview
5
5
years of professional experience
Work History
Chief Executive Officer of the Luxury Department
Pete's Cobbler's Bench
Washington DC, DC
07.2020 - Current
- Oversaw corrective action plans to address structural, organizational, and departmental issues.
- Managed the supply of luxury leather goods for in-store resale, including handbags, wallets, and accessories.
- Maintained the store’s reputation as a premier luxury repair and resale destination for brands such as Louis Vuitton, CHANEL, Prada, Hermès, Louboutin, and more.
- Directed luxury resale activities within the store.
- Led strategic planning and execution to drive profitability and company growth.
- Established policies and procedures to foster an ethical work environment.
- Oversaw marketing and consignment operations for the luxury department.
- Utilized strong issue resolution and communication skills to build and maintain lasting client relationships.
- Reviewed financial statements, sales, and activity reports to evaluate productivity and goal achievement.
Founder of QueenLet QueenGet
QueenLet QueenGet LLC
Silver Spring, MD
09.2019 - Current
- Execute the resale of authentic luxury brand items on platforms such as Poshmark, Vestiaire Collective, Mercari, Yoogi's Closet, Fashionphile, Bag Borrow or Steal, and more.
- Assess damage and repair eligibility of leather luxury items, ensuring successful resale.
- Collaborate with influencers to boost brand visibility and drive social media engagement.
- Analyze consumer trends data to inform product offerings and services.
- Build and maintain exclusive partnerships with established, authentic luxury vendors to ensure high-quality inventory.
- Clean, refurbish, and restore items, improving their condition (from fair to excellent) to enhance their value.
- Add accessories like bag straps and chains to increase desirability and value.
- Develop and manage product listings, including professional photography, to support sales and marketing efforts.
- Evaluate item value and determine appropriate pricing.
- Provide exceptional customer service by addressing client needs, resolving issues, and ensuring a positive experience.
- Oversee the packaging, shipping, and return processes to maintain high levels of customer satisfaction.urns to maintain high customer satisfaction.
Education
Master of Science - Health Care Administration
University of The Potomac
Washington06-2020
Skills
- Organizational growth
- Fashion industry awareness
- Adaptive selling strategies
- Operations management
- Visual merchandising proficiency
- Cost breakdown analysis
- Innovation management
- Business development
- Revenue growth
- Effective relationship building
Timeline
Chief Executive Officer of the Luxury Department
Pete's Cobbler's Bench
07.2020 - Current
Founder of QueenLet QueenGet
QueenLet QueenGet LLC
09.2019 - Current
Master of Science - Health Care Administration
University of The Potomac
Similar Profiles
Reiya KusumaReiya Kusuma
Server, Expo, Hostess at Blue Bench BrunchetteServer, Expo, Hostess at Blue Bench Brunchette
Allison ParadeeAllison Paradee
Bartender at The BenchBartender at The Bench
Oudomveasna SayOudomveasna Say
Waitstaff at CORNER & BENCHWaitstaff at CORNER & BENCH