Victoria Pascale
Colts Neck,NJ
Summary
Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
D&D Contractors Corp
Freehold , NJ
12.2024 - Current
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated contact lists regularly with current employee information.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Proofread content for typo-free emails and documentation.
- Managed office duties, ordered materials and organized workspaces.
Office Executive
LNA Remodeling LLC
Colts Neck, NJ
05.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Monitored incoming emails and distributed messages appropriately.
Restaurant Hostess
Huddys Inn
Colts Neck, NJ
03.2018 - 05.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Colts Neck High School
Colts Neck, NJ06-2021
Some College (No Degree) -
Brookdale Community College
Lincroft, NJSkills
- Staff motivation
- Team collaboration
- Conflict resolution
- Scheduling appointments
- Business administration
- Communication skills
References
References available upon request.
Timeline
Office Administrative Assistant
D&D Contractors Corp
12.2024 - Current
Office Executive
LNA Remodeling LLC
05.2023 - Current
Restaurant Hostess
Huddys Inn
03.2018 - 05.2021
High School Diploma -
Colts Neck High School
Some College (No Degree) -
Brookdale Community College
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