Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victoria Penaloza

Miami Beach,FL

Summary

Friendly professional with strong understanding of hospitality and food and beverage industries, highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

11
11
years of professional experience

Work History

Banquet Server

Banquet Services expert
Miami, FL
11.2022 - Current
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.

Server/Host

Ballerina Bal harbour
Miami Beach, FL
06.2020 - 07.2022
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.

Hostess/Manager's Assistant

george's italian restaurant
Miami Beach, FL
02.2013 - 11.2019
  • Resolved any complaints or issues with customers quickly and professionally.
  • Provided support to other departments as needed such as bussers, servers or bartenders when necessary.
  • Maintained records of reservations, cancellations, special requests, no-shows.

Education

High School Diploma -

Jose De San Martin
Buenos Aires, Argentina
09-2003

Some College (No Degree) - Medicine

UBA
Buenos Aires, Argentina.

Skills

  • Guest Relations Management
  • Banquet Coordination
  • Food Service
  • Table Bussing
  • Menu knowledge
  • Liquor, wine, and food service
  • Beverage Preparation
  • Supply and inventory management
  • Running Orders
  • Personal appearance standards

Languages

Spanish
Native/ Bilingual
English
Limited

Timeline

Banquet Server

Banquet Services expert
11.2022 - Current

Server/Host

Ballerina Bal harbour
06.2020 - 07.2022

Hostess/Manager's Assistant

george's italian restaurant
02.2013 - 11.2019

High School Diploma -

Jose De San Martin

Some College (No Degree) - Medicine

UBA

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Victoria Penaloza