
Dynamic operations and customer service leader with over a decade of expertise in financial services, corporate retail, and airport management. Skilled in driving process efficiency, elevating client satisfaction, and cultivating profitable partnerships. Recognized for innovative problem-solving, strategic contract management, and the ability to lead cross-functional teams toward exceeding organizational objectives.
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Advanced branch growth by promoting banking products and strengthening customer loyalty.
Leadership & Team Development
Customer Engagement
Contract Negotiation
Compliance & Risk Management
Banking & Financial Services
Sales Growth Strategies
Operational Optimization
Cross-Functional Collaboration
CPR Certified