Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Victoria Phillips

Maryville,TN

Summary

Recent college graduate with a degree in Business Entrepreneurship. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, am adaptable, and have exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, I am currently a detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Maryville, TN
01.2024 - Current
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Restocked shelves with new supplies of medications as needed.
  • Assisted in training new employees on pharmacy procedures.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Received payment from customers and processed credit card transactions when necessary.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Organized work areas so that everything was easily accessible when needed.
  • Managed filing of prescriptions, both electronically and manually.
  • Monitored inventory levels of commonly used drugs and placed orders when necessary.

Front Store Associate

Walgreens
Maryville, TN
05.2020 - 01.2024
  • Assisted with loading and unloading deliveries from vendors.
  • Reconciled daily sales transactions against cash registers totals.
  • Ensured the cleanliness and tidiness of the store.
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Assisted customers with product selection based on their needs and preferences.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Processed sales transactions accurately and efficiently at the cash register.

Education

Associate of Applied Science - Business Entrepreneurship

Pellisspii State Community College
Blount County, TN
05-2025

Skills

  • Customer service
  • Data entry
  • Sales transactions
  • Problem solving
  • Analytical thinking
  • Labeling accuracy
  • Time management
  • Drug utilization review
  • Drug classification
  • Advanced math skills
  • Labeling prescriptions
  • Patient confidentiality
  • Problem-solving skills
  • Team collaboration
  • FDA drug safety guidelines
  • Troubleshooting malfunctioning equipment
  • Medicare and medicaid process
  • Answering customer questions
  • Billing support

Affiliations

  • I enjoy reading books and listening to podcasts to expand my knowledge about human interactions and the words around me.
  • I engage in painting and other creative activities to exercise my mind.
  • I love being creative when I can be, and I know that I have the potential to apply my creativity to my work

Accomplishments

  • I am part of the National Society of Leadership and Success. I was inducted into this society due to my high academic grades and commitment to my university.
  • This society gives me access to many different leadership-oriented training courses and automatic referrals to any career.

Certification

  • I am a licensed pharmacy technician in the state of Tennessee.

Timeline

Pharmacy Technician

CVS Pharmacy
01.2024 - Current

Front Store Associate

Walgreens
05.2020 - 01.2024

Associate of Applied Science - Business Entrepreneurship

Pellisspii State Community College

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Victoria Phillips