Victoria Pineda
Visalia,CA
Summary
Dynamic Sales Manager and Visual Manager with proven success at Big Lots and Ashley Furniture Homestore. Expert in product knowledge and inventory management, I drive customer engagement and boost sales through innovative displays and exceptional service. A goal-oriented team leader, I thrive in fast-paced environments, consistently exceeding performance targets while fostering strong customer relationships.
Overview
18
18
years of professional experience
Work History
Furniture Sales Lead
Big Lots
Visalia, CA
01.2022 - 09.2024
- Provided support with merchandising activities such as pricing adjustments or product placement changes.
- Developed strong relationships with customers to encourage repeat business and referrals.
- Attended training sessions to build and enhance product knowledge and sales tactics.
- Discussed financing options, pricing and current promotional offers.
- Designed interior spaces by combining sets and pieces for cohesive looks.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed strategies to maximize sales goals and objectives.
- Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
Visual Manager
Ashley Furniture Homestore
Visalia
03.2018 - 06.2021
- Developed and implemented visual merchandising strategies to increase sales.
- Conducted routine audits of stores' merchandise levels, stockroom organization, and overall cleanliness.
- Inspected stores daily to ensure standards were met according to company guidelines.
- Created in-store displays that showcased the latest product lines.
Key Holder Supervisor
Carters Oshkosh
Tulare, CA
11.2013 - 06.2019
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted with floor changes, ensuring merchandise was properly displayed according to company guidelines.
Restaurant Manager
Mountain Mike's Pizza
Tulare, CA
05.2015 - 05.2017
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Adhered to all health department regulations regarding food storage and preparation.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Trained new employees to perform duties.
Visual Merchandising Manager
Levi Strauss
Tulare, CA
03.2012 - 03.2014
- Produced various design layouts for window, interior and sign displays and floor plans.
- Presented updated floor plans and design strategy to store management.
- Created cohesive displays that highlighted products, maximized space, and reinforced brand identity.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Trained new staff members on visual merchandising principles and processes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Restaurant Manager
Round Table Pizza, Inc
Visalia, CA
05.2006 - 08.2011
- Oversaw food preparation, production and presentation according to quality standards.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Resolved problems or concerns to satisfaction of involved parties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Assisted in recruiting, training, and scheduling staff members.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Visalia Adult School
Visalia, CA06-2005
Skills
- Product knowledge
- Visual merchandising
- Inventory management
- Customer service
- Team leadership
- Goal driven
- Manage inventory
- Brand promotion
- Cash register operation
- Time management
- Problem-solving
Timeline
Furniture Sales Lead
Big Lots
01.2022 - 09.2024
Visual Manager
Ashley Furniture Homestore
03.2018 - 06.2021
Restaurant Manager
Mountain Mike's Pizza
05.2015 - 05.2017
Key Holder Supervisor
Carters Oshkosh
11.2013 - 06.2019
Visual Merchandising Manager
Levi Strauss
03.2012 - 03.2014
Assistant Restaurant Manager
Round Table Pizza, Inc
05.2006 - 08.2011
High School Diploma -
Visalia Adult School
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