Victoria Portman
El Paso,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level animal keeper position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Converse
05.2023 - 09.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Supervisor
Trudy's Hallmark
09.2020 - 04.2022
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
Education
Bachelor of Science - Ecology And Evolutionary Biology
The University of Texas At El Paso
El Paso, TX07.2024
Associate of Science - Biology
El Paso Community College
El Paso, TX06.2022
Skills
- Inventory Control
- Payment Processing
- Customer Needs Assessment
- Order Processing
- Sales Development
- Customer Service
- POS System Operation
- Conflict Resolution
- Cleaning Techniques
Certification
Open Ocean Scuba Diver Certification provided by the NAUI.
Languages
Spanish
Native or Bilingual
Future Outlook
I am hoping to become a conservationist or researcher in marine wildlife in the near future. I am looking for a job that would help me improve my knowledge in marine life with hands on training.
Timeline
Sales Associate
Converse
05.2023 - 09.2023
Supervisor
Trudy's Hallmark
09.2020 - 04.2022
Bachelor of Science - Ecology And Evolutionary Biology
The University of Texas At El Paso
Associate of Science - Biology
El Paso Community College
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