Victoria Quintero

• Worked alongside attorneys, company executives, and fellow executive assistants on complex cases and legal processes.

• Managed accounts and client records of clients, observing confidentiality and extreme discretion.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Processed travel expenses and reimbursements for executive teams and senior management groups.

• Created expense reports, budgets, and filing systems for multiple teams at a time.

• Answered a high volume of phone calls and email inquiries.

• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Interviewed individuals and families to assess needs and provide informational resources.
• Reported child abuse per legal standards of mandatory reporters.
• Completed home welfare checks to align with state and program guidelines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.