Victoria Quiroga
La Porte
Summary
Personable and organized with strong sense of initiative and commitment to fostering a positive work environment. Well-versed in HR policies and procedures, with skills in data entry and administrative support. Capable of enhancing team dynamics and contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
City of Deer Park
Deer Park, TX
03.2024 - Current
- Maintained strict confidentiality of sensitive employee information, ensuring compliance with applicable regulations such as HIPAA and GDPR
- Provided comprehensive administrative support to the Human Resources department, including calendar management, scheduling, and appointment coordination
- Conducted background and reference checks for prospective candidates in accordance with company policies and legal requirements
- Maintained up-to-date knowledge of employment laws, regulations, and industry best practices to support compliance initiatives
- Assisted with new hire onboarding and orientation, including preparation of onboarding materials, tracking medical enrollment deadlines, and managing new hire documentation
- Supported employee verification of employment requests, including calculating base pay and total annual compensation for external inquiries
- Coordinated employee recognition programs by managing vendor communications, reservations, invoices, and selection processes
- Updated and managed job postings across multiple job boards and career platforms to attract qualified candidates
- Assisted with benefits administration, including monthly benefits reconciliation and support during Open Enrollment periods
- Managed salary surveys to support compensation analysis and benchmarking efforts
- Maintained inventory of HR-related office supplies to ensure operational efficiency
- Actively participated in team meetings and process improvement initiatives, contributing insights based on daily operational observations
- Participated in recruitment and selection process for new hires.
- Administered drug screenings in compliance with company and regulatory standards.
Human Resources Student Worker
University of Houston-Clear Lake
Houston, TX
10.2022 - 02.2024
- Collaborated with team members to streamline administrative processes, improving overall efficiency within the HR department.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Responded to employee inquiries regarding benefits, payroll, and company policies, fostering a supportive work environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported onboarding procedures by preparing new hire documentation and preparing background checks.
- Supported new hire onboarding process, promoting effective integration into company culture.
- Managed employee records, ensuring accuracy and confidentiality at all times.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Answered phones and performed clerical duties to assist human resources department.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Maintained employee records using HR management software, ensuring data accuracy and confidentiality.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Bachelor's degree - Accounting and Management
University of Houston - Clear Lake
Houston, TX12.2025
Associate's degree - Business Administration
San Jacinto Community College
Pasadena, TX08.2022
Skills
- Databases
- Organizational skills
- Customer service
- Microsoft Powerpoint
- Computer literacy
- Filing
- Microsoft Word
- Adobe Acrobat
- Strategic Planning
- Microsoft Excel
- Microsoft Access
- Administrative skills
- Office administration
- Payroll processing
- Human resources operations
- Records maintenance
- Personnel documentation verification
- Compliance reporting
- I-9
- E-Verify
Accomplishments
- Participated in the 2025 Texas Statewide Municipal Survey on behalf of the City of Deer Park
- Used Microsoft Excel to develop tracking spreadsheets
- Achieved Timesheet Project through effectively helping with tracking pay periods, closing of pay periods, and assigning pay days.
Additional Information
Relevant coursework:
- Organizational Behavioral Management
- Human Resources Management
- Intermediate Accounting I & II
- Cost Accounting
- Statistics
- HRIS
Timeline
Human Resources Assistant
City of Deer Park
03.2024 - Current
Human Resources Student Worker
University of Houston-Clear Lake
10.2022 - 02.2024
Associate's degree - Business Administration
San Jacinto Community College
Bachelor's degree - Accounting and Management
University of Houston - Clear Lake