Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Victoria Ramirez

Marble Falls

Summary

Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive company goal attainment. Committed to maintaining professional relationships to increase productivity and cultivate positive work cultures offering excellent communication and good judgment. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Human Resources Generalist

City of Marble Falls
01.2023 - Current
  • Managed employee onboarding processes, ensuring compliance with company policies and procedures.
  • Assisted in performance management initiatives, providing support to supervisors during evaluation cycles.
  • Supported benefits administration, addressing employee inquiries and facilitating enrollment processes efficiently.
  • Maintained HRIS data accuracy, updating employee records and generating reports for management review.

Human Resources Generalist

Champions Westlake Gymnastics & Cheer
10.2022 - 12.2022
  • Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
  • Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
  • Facilitated criminal background check process for new hires.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.

Human Resources Administrator

City Of Horseshoe Bay
06.2020 - 07.2021
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Completed payroll for over 100 employees and maintained detailed records of procedures.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Organized company-wide events designed to boost employee morale.

Utility Clerk

City Of Marble Falls
12.2019 - 05.2020
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Accurately sorted and filed official district correspondence, payment records and invoices.
  • Processed customer billing invoices and payments daily for monthly billing cycle.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.


Human Resources Intern

City Of Marble Falls
05.2019 - 12.2019
  • Worked with HR team to coordinate company events.
  • Assisted in recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Education

BBA - Business Administration And Management

University of Massachusetts Global
Irvine, CA

Associate of Arts - General Studies

Central Texas College
Marble Falls, TX

High School Diploma -

Marble Falls High School
Marble Falls, TX

Skills

  • Benefits Administration
  • In-Person and Telephone Interviewing
  • Management Consulting
  • Procedures Compliance
  • Recruitment Management
  • Computer/Technical Literacy
  • Time Tracking and Payroll Administration
  • Policy Interpretation

Software

  • Word
  • Excel
  • PowerPoint/Prezi
  • Incode
  • Abila
  • Caselle
  • Outlook


Languages

Spanish
Native or Bilingual

Timeline

Human Resources Generalist

City of Marble Falls
01.2023 - Current

Human Resources Generalist

Champions Westlake Gymnastics & Cheer
10.2022 - 12.2022

Human Resources Administrator

City Of Horseshoe Bay
06.2020 - 07.2021

Utility Clerk

City Of Marble Falls
12.2019 - 05.2020

Human Resources Intern

City Of Marble Falls
05.2019 - 12.2019

BBA - Business Administration And Management

University of Massachusetts Global

Associate of Arts - General Studies

Central Texas College

High School Diploma -

Marble Falls High School