Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA RAMON

San Antonio,TX

Summary

Skilled in preparing and in-processing community partners, volunteers, and service providers for Adult Detention's Jail Programs. Collaborate with volunteers to schedule their PREA/Security Training. A detail-oriented team player committed to excellence. People-oriented, resourceful problem solver and strategic thinker with strong analytical skills. Effectively able to communicate and maintain business relationships. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Office Assistant II - Jail Programs

Bexar County Sheriff's Office
06.2023 - Current
  • Schedule, prepare and in-process community partners, volunteers, and service providers for those providing services to Adult Detention's Jail Programs section
  • Assist with answering the Offender Communication Center (OCC) requests: reading and answering requests, navigating the OCC web-application, preparing OCC spreadsheet, and conducting follow up of Requests
  • Processing all new jail program volunteers; provide initial volunteer application, review, and edit volunteer packet to ensure confidential information is accurate and verifiable in MOCA; check for initial qualification requirements; create files for prospective new volunteers
  • Coordinate with volunteer to schedule their PREA/Security Training Email
  • Maintain Volunteer TB status to stay in compliance
  • Assist in preparing Form 12s for ordering supplies and/or resources; receive orders from warehouse, store, and conduct inventories of supplies and equipment
  • Accept and distribute correspondence for jail programs
  • Performs general administrative/clerical tasks such as copying, answering telephones, updating, maintaining files; opening and distributing mail as needed
  • Performs related duties as required.

Stock Associate

HB Leisure
02.2021 - 06.2023
  • Operated the Midway/Carnival Games inside SeaWorld San Antonio
  • Ensured guests are provided a fun and exciting experience while also meeting or exceeding daily sales targets
  • Efficiently and accurately processed customer's form of payment; including cash and credit cards
  • Thoroughly completed daily inventory and restocked supplies as needed
  • Fulfilled the stock sheet on Excel
  • Placed and received orders for prizes
  • Prioritized areas in need of assistance

Service Assistant

P.F. Changs
10.2020 - 04.2021
  • Accurately delivered food from the kitchen to the guest
  • Assisted the servers while providing excellent customer service
  • Responsible for the cleanliness and sanitation of the restaurant
  • Ensured safety, sanitation, and food handling procedures are followed
  • Ensured stations are stocked with the highest cleanliness standards.

Seasonal Salesclerk

SeaWorld
05.2018 - 07.2019
  • Provided great face-to-face customer service
  • Provided guests with product information
  • Resolved guest issues
  • Focused on up selling and increasing sales
  • Maintained merchandise counters and displays in a clean and orderly manner, accurately operated cash register, assisted in keeping sales floor and cart locations always stocked.

Education

Associate of Arts - Criminal Justice

Northwest Vista College
San Antonio, TX
05-2024

High School Diploma -

William J Brennan High School
San Antonio, TX
06-2019

Skills

  • Detail oriented
  • Initiative-taking
  • Communication
  • Multitasker
  • Strategic thinking
  • Computer savvy
  • Adaptable
  • Reliable
  • Data Entry

Timeline

Office Assistant II - Jail Programs

Bexar County Sheriff's Office
06.2023 - Current

Stock Associate

HB Leisure
02.2021 - 06.2023

Service Assistant

P.F. Changs
10.2020 - 04.2021

Seasonal Salesclerk

SeaWorld
05.2018 - 07.2019

Associate of Arts - Criminal Justice

Northwest Vista College

High School Diploma -

William J Brennan High School

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VICTORIA RAMON